Aveda Store

Reviews

• SJ

  Stefi J

  Mar 6, 2026
  2.0
  I've been an Aveda customer for over a decade but will no longer shop in store here. The last few visits I had were extremely uncomfortable. I was invited to come into the store for a complimentary facial and hand and scalp massage for my birthday. When I got there, the manager was the only one working and seemed stressed. I brought a gift card with me to spend on a bunch of new product and made that clear from the start, but had questions about the products. He passed over me to work with other customers who arrived after me. I wasn't offered any advice other than "you need to use the whole system to get the benefits" which is fine, but then help me find something that will work for me?? The vibe I got was that I was not important as a customer because I was not an old white rich lady. I went excited to be pampered, I left feeling about 2 inches tall and with a bunch of product I didn't want and ultimately gave to someone else because I didn't want to go back. I also had to remind him of the gift with purchase offer -- I spent over $300 and wouldn't have even gotten the free gift if I hadn't pulled it up on my phone. Ugh.
• JH

  Juan Hernandez

  Aug 29, 2018
  1.0
  Wow
• DR

  Diamond Rohloff

  Jul 20, 2018
  4.0
  Good product
• MS

  Macedog spin

  Jun 21, 2018
  5.0
  Staff all very knowledgeable! Love Aveda!
• AP

  Aaron Palmer

  Nov 19, 2017
  1.0
  I now know what it's like to be invisible. Stood in the store for 10 minutes waiting my turn. Acknowledge by staff that I was waiting, just to be ignored for new customers that walked in.