SEPHORA at Kohl's

Reviews

• GC

  Gina Conrad

  Nov 15, 2023
  5.0
  Morgan was absolutely lovely and was very knowledgeable about the many products I wanted to discuss. She was super sweet and gave me a reason to take the drive out to see her whenever I’m in need of products😊
• NB

  Nikita B

  Jul 26, 2022
  5.0
  Karol is so helpful!! Especially when sending my boyfriend to pick stuff up😂 we both appreciated her help! She even gave him samples when I they didn't have my color in stock!
• SS

  Seanna

  Nov 16, 2021
  1.0
  I miss the sephora by JC Penney.... this place is some kind of joke right, Ashton.... Ashton... come out here! The employees are rude, not helpful at all, and I will never shop here again. I'll be at Ulta if you need me... Sephora come get your kid, they're wack!
• GT

  Glowing For The

  Oct 16, 2021
  2.0
  Im noticing i had a very very similar experience at this location as other guests, i also noticed they were greeting everyone but me. And i spent about 20 minutes investigating (because it's new and much bigger than the other one) and honestly didn't find anything that peaked my interest.. but i also had a coupon to use and showed the asct the coupon on my phone and she took it with her to the registerrr without asking me, so I'm following trying to politely get my phone back while she's telling me that my coupon won't work, that's fine, but don't walk away with my 1200$ phone thanks. Eventually when i did tall to the workers they are rather nice but very very chatty, which is fine but chatty in the wrong way. And there was a guest who asked if they carried Becca, and she said no we don't, without telling her that Becca is discontinued or even trying to help her find something else. I mean this in the nicest way, but that's kind of poor customer service, saying it from a person who works in customer service. Thankfully it did have a nice range of prouducts that location, but the girls working were really...ej.... i honestly felt a little judged and as if they were talking about me with how they stared, just because i came in at 11 am in sweatpants, doesn't mean im stealing or ignorant to how cosmetics work (evidence a being my pfp) but i had also just gotten off work, so i really wasn't here to be started at.
• DM

  Dana Marie

  Sep 30, 2021
  1.0
  Absolutely horrible… the two girls working were too busy using all the makeup . The both saw me and looked at me and didn’t even say a word to me, not even a hi. They saw me looking around because I couldn’t find what I was looking for and still didn’t say anything to me. Then thought I could just check out in Sephora. Nope couldn’t , didn’t want to interrupt them while they were playing dress up. What was really gross was they were putting on the lip gloss or lip stick and was using the wand out of the tester 🤢🤢 I don’t usually ever shop at Sephora but thought I give it a shot instead of going to Ulta. No thanks, I won’t be back.

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