Brand Certified
Great Clips
4.0(290 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
1223 Port Washington Rd, Grafton, WI
53024, United States
Certified by Great Clips • Feb 22, 2026
(262) 387-0422
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/wi/grafton/1223-port-washington-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Grafton, WI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1223 Port Washington Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Grafton, WI!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.0
290 reviews
5 stars
173
4 stars
49
3 stars
15
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback is mixed regarding service quality, with some customers praising friendly and skilled stylists, while others report rude behavior and unsatisfactory haircuts.
Wait Times
Several customers expressed frustration with long wait times and issues with online check-in, leading to dissatisfaction.
Stylist Competence
While some stylists received high praise for their work, others were criticized for not following customer requests and delivering poor results.
Customer Experience
Many reviews highlight a friendly atmosphere and clean environment, but negative experiences with specific staff members impacted overall satisfaction.
- NBNatalie BarthFeb 7, 20265.0Donna is the best. Highly recommend all of the stylists. The staff is so friendly and knowledgeable. I drive an hour out of my way just to go to this salon.
- ASAndrew SkeltonJan 25, 20265.0Always great coming here. Cheri is fantastic!
- EMEmma McManusJan 3, 20261.0Kami, Absolutely shocking. Attitude, incompetence. Do not ever get your hair cut here with her. Ruined my 5 year old hair. She is a joke.
- JJJenjenDec 7, 20251.0Tried to take my son for a haircut at 4:52, was turned away because they close at 5. My son is 10, and doesn't have a lot of hair. I called prior and they said they take walk-ins until 5. That is a lie and a joke! Incredibly rude, when the store was empty and they clearly could have taken us, but instead they turn away a mother and her son before they were even closed. After we left they turned off their open sign at 4:56, which is not even 5pm. I will never go there or recommend them. Rude and not customer focused at all.
- KWKaren WrightNov 5, 20251.0Needed a hair cut and reshaping badly. The woman who cut ny hair was nice and polite she held the mirror behind me couldn't really see to well. When I got home I needed to put my hair in a ponytail. Glad I did! My hair looked horrible!! Was uneven around my face and uneven in the back. Tried to call but they don't answer the phone. Drove back showed the very nice woman at the desk and she apologized. Told me that the originally did the cut to fix it. Was not comfortable with that. She offered to fix it. She fixed it but my hair still looks off, she was really nice and and happy she even it out. The original stylist saw me and didn't apologize or even off to refund the tip I gave her. Very frustrating because I am pretty new to Grafton and now I have no clue where I can get a good haircut the first time.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
Brand Certified Facts from Great Clips
Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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