Great Clips

4.0
303 reviews

About

Hair SalonBeauty Salon
Great Clips in Eau Claire, WI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 915 W Clairemont Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Eau Claire, WI!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
915 W Clairemont Ave, Eau Claire, WI
54701, United States

Hours

Reviews

4.0
303 reviews
5 stars
169
4 stars
56
3 stars
24
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting positive interactions during their visits.

Haircut Quality

There are numerous complaints about inconsistent haircut quality, with several customers expressing dissatisfaction with uneven cuts and miscommunication regarding desired styles.

Online Check-In Issues

Customers reported problems with the online check-in system, including long wait times and confusion about appointment scheduling.

Pricing Concerns

Some customers noted recent price increases and expressed concerns about the value for money, especially compared to other salons that offer more comprehensive services.

Mixed Experiences

While some customers had great experiences and loved their haircuts, others had negative experiences, indicating a lack of consistency in service quality.
  • DS
    Debbie Smith
    3 days ago
    5.0
    Walked in got a haircut was out in 20 minutes
  • TC
    Tammie Carlson
    Oct 7, 2025
    5.0
    Every time I'm in the shop the ladies are all so nice and sweet
  • KP
    kate pederson
    Sep 25, 2025
    1.0
    I am still very unhappy with the haircut I received. I had been growing my hair out for three years and it was almost to belly button length. I had found true pride in the health and look of my hair but wanted to treat myself to a cut as it had been awhile. My stylist and I “agreed” on 3 inches, but after flipping the back of my hair up front to my chest it no longer even goes past my chest area. I had one side of the front of my hair cut, and the hair was cut so short it now rests at my chin level. I instantly could have cried and told her to leave the other side uncut, now leaving me with a 6 inch difference in the front of my face. This happened in July so by no means am I asking for a refund, but I do want to notify other customers that if they value their long hair this may not be the place to go.
  • NK
    Nicholas Kriewald
    Sep 18, 2025
    1.0
    I got a haircut and I was in a rush to get home afterwards. The stylist repeated back to me what I wanted and began cutting my hair. She was super fast and wet my hair when she was done which I was confused by. I left and paid as I was in a rush but when I got home realized she cut out a huge patch of hair on the back of my head. I called for a refund and they offered to recut my hair for free. There was NO MORE HAIR TO CUT. I asked for a refund and they passed the phone around to 3 different people and told me they’d call me back for a refund then ghosted me. I totally understand I left the shop but the lack of professional in understanding the situation was disappointing.
  • PM
    Patrick Mansfield
    Sep 6, 2025
    5.0
    Great customer service always with a smile

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.