Business Details
About
Hair SalonBeauty Salon
Great Clips in Eau Claire, WI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2919 Mall Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Eau Claire, WI!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
466 reviews
5 stars
307
4 stars
88
3 stars
28
2 stars
14
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircuts were mixed, with some praising the skills of specific stylists while others reported significant dissatisfaction with their cuts.
Pricing Concerns
Several customers expressed frustration over rising prices, feeling that the cost of haircuts is becoming unreasonable.
Staff Professionalism
While many reviews highlighted friendly and professional staff, there were also complaints about unprofessional behavior among employees.
Wait Times
Customers frequently mentioned long wait times, even with online check-in, which led to frustration for some.
Overall Experience
Despite some negative experiences, many customers reported positive interactions and satisfactory haircuts, indicating a generally favorable view of the business.
- KWKathleen White4 days ago5.0Love how Shelby cuts my hair
- JFJustice fulin4 days ago1.0-5/10 do not go here for a fade
- HSHeather SNov 11, 20254.0I usually get a decent haircut at a decent price but I find the check-in policy ridiculous. Once again, I sat outside the store for 15 minutes waiting in my car and at the last second five other people ran up to the door and then by the time I get in, there's a 30 minute wait even though I already waited 15 minutes, and for some reason, the online check-in opens 5 minutes AFTER the store opens. It really seems it should open 10 minutes before the store, or that there should be a ticket number you can grab ahead or something. It's a very frustrating system, but the rest of the day it works fine... It's only poorly set up for the first appointments of the day.
- DSDavid SampsonSep 4, 20251.0The prices keep going up! It seems like every couple of months, the prices have risen. It's ridiculous. Service is alright, but I'll have to take out a loan, if the prices don't stop climbing! Just for a haircut!
- SSSam SAug 12, 20251.0I usually go to great clips in Lake Hallie but I decided to go to the one on mall drive because it is closer to my house. I have never had a bad experience until I went to this one. I told her I wanted long bangs that started at my cheek and go down from there. She proceeded to cut my bangs at a half and inch and go down from there. I also told her I wanted my hair straight edged layered. She proceeded to not do that either and my layers ended up being super choppy. It was an all around horrible experience. Especially now my hair looks like crap because my bangs want to curl and are so short I can't do anything with them beside Bobby pin them up, wear a headband, or wear a hat. Wont be going back to that one. I have had people who are in school do a better job.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips South Pointe Shopping Center?
Great Clips offers haircuts for men, women, children, and seniors, as well as beard trims, bang trims, shampooing, blow drying, and hair styling. Some salons also provide perm services.
Can I check in online to save time before visiting Great Clips?
Yes, Great Clips offers Online Check-In through their app or website, allowing you to join the waitlist, view estimated wait times, and receive ReadyNext text alerts to reduce your wait time at the salon.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to reserve your spot on the waitlist and save time.
What are the operating hours for Great Clips at 2919 Mall Dr, Eau Claire?
Great Clips is open Monday through Friday from 9 AM to 7 PM, Saturdays from 8 AM to 5 PM, and Sundays from 9 AM to 5 PM. They are closed on Thanksgiving Day and Christmas Day, with varied hours on other holidays.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are Great Clips salons wheelchair accessible and what payment options do they accept?
Yes, the salon has a wheelchair accessible entrance. They accept major credit cards including Mastercard and Visa, and debit cards as payment options.
What nearby places can I visit around Great Clips at South Pointe Shopping Center?
Nearby, you can visit retailers like Cricket Wireless, HOM Furniture, and Halloween Express Eau Claire. There are also dining options such as Famous Dave's Bar-B-Que, Noodle Wrap, Little Caesars Pizza, and Southside Soul.
Are there other beauty and wellness services close to Great Clips in Eau Claire?
Yes, nearby beauty and wellness options include ReJuve Lounge and Happy Nails salons, Sugaring NYC for hair removal, and The Healing Agenda offering naturopathic and holistic services.
Can I combine a visit to Great Clips with some fitness or hobby activities nearby?
Absolutely! The Diamond School of Dance offers dance classes nearby, and there are various shopping and dining options in the South Pointe Shopping Center to enjoy before or after your haircut.
How can I learn about career opportunities at Great Clips?
You can visit the Great Clips careers site at jobs.greatclips.com to explore job openings, join the Talent Community, and learn more about working at Great Clips salons.