Business Details
About
Hair SalonBeauty Salon
Great Clips in Brookfield, WI provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12455 W Capitol Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Brookfield, WI!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
311 reviews
5 stars
181
4 stars
47
3 stars
22
2 stars
11
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on haircut quality; some customers praised specific stylists while others reported poor cuts and unprofessional behavior.
Staff Behavior
Customer experiences varied widely, with some praising friendly and attentive staff, while others reported rudeness and unprofessionalism.
Wait Times
Long wait times were frequently mentioned, with complaints about staffing levels and management during busy periods.
Stylist Recommendations
Certain stylists, particularly Abe and Renee, received consistent positive feedback, indicating they are key assets to the business.
Cleanliness and Environment
Some customers noted cleanliness and a pleasant atmosphere, while others reported issues with the shop's condition.
- MNMargaret NedowOct 22, 20251.0I went in after growing my hair for 3.5 months because I have an interview next week and wanted to look fresh. I showed them the inspiration photo (1st photo included)… Instead I got the hack job shown in the 2nd photo. When I questioned it, the guy ran his hand through my hair and said, “look, it flows nicely.” Don’t go here.
- NWNancy WaglerOct 16, 20255.0Becky really listened, cut my hair exactly as I asked. Very talented.
- KLKatie LangeSep 2, 20255.0Renee was very kind and offered me great recommendations when I came in not knowing what I wanted to do with my hair. She also offered me great, low-maintenance suggestions on how to style it. Awesome service and a great cut!
- CHCorry HunterAug 15, 20255.0Always get my family hair cut here
- SGSamson GrigorianJul 29, 20255.0Sufyan is easily the best barber at any Great Clips location anywhere. I only get my haircut by him. He's been cutting hair his whole life and is truly a professional barber. The man is a magician. Consummate professional and just a great guy.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips in Brookfield offer?
Great Clips offers haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling like updos, and select salons offer perms.
How can I save time waiting for a haircut at Great Clips?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes.
Do I need an appointment to get a haircut at Great Clips?
No appointments are needed at Great Clips. They accept walk-ins any time during business hours, but you can check in online to save time waiting.
What are the operating hours for Great Clips in Brookfield?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM. Holiday hours may vary.
Which payment methods does Great Clips in Brookfield accept?
They accept Mastercard and Visa credit cards for payment.
Can I request a specific stylist when I check in online at Great Clips?
No, the Online Check-In system does not allow stylist requests to protect stylist schedules. You may request a stylist when you arrive, but it may increase your wait time.
Does Great Clips in Brookfield sell hair care products?
Yes, they sell exclusive brands like Solutions by Great Clips®, Tea Tree Solutions®, GRIT @ Great Clips™, as well as commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What nearby dining options can I visit before or after my haircut at Great Clips?
Nearby you can enjoy breakfast or brunch at Scramblers, sandwiches at Potbelly Sandwich Shop or Jimmy John's, seafood at Joey's Seafood & Grill, or coffee at Starbucks both inside and outside the shopping center.
Are there other hair salons near Great Clips in Brookfield?
Yes, Sport Clips Haircuts of Brook/Tosa and another Sportclips salon are nearby if you want to compare services or prices.
What other retail stores are near Great Clips in Shoppers World of Brookfield?
Nearby retail options include Sally Beauty for beauty supplies, Millennium Wireless and AT&T Store for mobile phones, and Batteries Plus Bulbs for batteries and lighting needs.