Spa Serenity Day Spa

4.7
392 reviews

About

Hair Salon
Spa Serenity is a beautiful Full service Day Spa located in Beautiful Downtown Baraboo, just 7 miles South of Wisconsin Dells. Spa Serenity Specializes in Spa Day Groups, Couples Massages, & Skin Care, located in Downtown Baraboo. Spa Serenity has the most experienced service staff in the area with a passion for Skin care, body work and natural nail services.

Location

Spa Serenity Day Spa
137 3rd Street, Baraboo, WI
53913, United States

Reviews

4.7
269 reviews
5 stars
230
4 stars
20
3 stars
5
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, skill, and attentiveness of the staff, particularly in massages and facials.

Atmosphere

The spa is frequently described as relaxing, clean, and beautifully decorated, contributing to a calming experience for visitors.

Customer Experience

Many reviews highlight the friendly and accommodating nature of the staff, enhancing the overall customer experience.

Mixed Feedback on Pedicures

While some customers enjoyed their pedicure experiences, others expressed dissatisfaction with the seating arrangements and quality of service.

Booking and Policies

There were complaints regarding booking difficulties and customer service, particularly related to cancellation policies and misleading information about services.
  • ML
    Missy Larrabee
    Jul 23, 2025
    5.0
    I have had 2 appointments now with Sandy for waxing and she is amazing. She is so personable, professional and offers a relaxing environment. I am so happy I found her and Spa Serenity and highly recommend her.
  • BB
    Brian Baker
    Apr 1, 2022
    5.0
    Beautiful job relaxing me and my sore muscles.
  • KL
    Kate Lynn
    Mar 17, 2022
    1.0
    We had made a group appointment. 4 days before the appointment one person tested positive for COVID and others were exposed. When we notified them we could no longer make our appointment because of this, we were told we could avoid the cancellation fee by still keeping and attending the appointments. We chose to cancel but I am disappointed that this place disregarded the health and safety of their employees and guests by giving us the option to keep the appointment. We figured businesses would take the bare minimum precautions so the fact you can attend COVID positive/potentially positive even after making them aware does not make me want to give this place another try. We also experienced terrible customer service trying to book the appointments. It was very difficult to book a group of 5 and appointments were scheduled hours apart. Now knowing there are no safety precautions, we would not have felt safe spending hours in their lounge area with other guests.
  • CA
    Crystal Andrews
    Jan 22, 2020
    2.0
    I called to schedule a keratin treatment for my hair. During my appointment the product was applied to my hair and I was left in a very cold Room. It is my understanding that the keratin needs to be heated to effectively attach to your hair. Needless to say the next day it was not even evident that I spent a $150 on my hair treatment. When I called to report that I did not get the desired results they told me to come back in 6 months… are you kidding me!?

Frequently Asked Questions About Spa Serenity Day Spa

Where is Spa Serenity Day Spa located?

Spa Serenity Day Spa is located at 137 3rd Street, Downtown Baraboo, WI 53913, USA.

What services does Spa Serenity Day Spa specialize in?

Spa Serenity specializes in spa day groups, couples massages, and skin care services with experienced staff passionate about skin care, body work, and natural nail services.