Great Clips in Spokane, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 9988 N Newport Hwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Spokane, WA!
Customer experiences vary significantly; while many praise specific stylists for their attention to detail and friendly demeanor, others report rushed or poorly executed haircuts.
Staff Competence
Several reviews highlight skilled stylists like Corina and KK, but there are complaints about inexperienced staff leading to unsatisfactory haircuts.
Customer Experience
Positive interactions with staff are noted, but some customers report rude behavior and lack of professionalism from certain employees.
Online Check-In
The online check-in system is appreciated for reducing wait times, although some customers still experience inaccuracies in estimated wait times.
Overall Satisfaction
While many customers express satisfaction with their haircuts and the atmosphere, there are notable frustrations regarding inconsistent service quality.
SM
Sarah Moreland
Oct 19, 2025
4.0
Love it
LB
Linn Breeding
Oct 12, 2025
5.0
Did exactly what I wanted.
JD
Jeremy Dagostino
Sep 29, 2025
1.0
0 STARS!!!! I WENT IN ASKING FOR A SIMPLE FADE AND SHE TOTALLY FORGOT TO BLEND ONE SIDE OF MY HEAD IN. IT LOOKS LIKE A CROSS BETWEEN A FADE AND A BOWL CUT. THE PLACE WAS TOTALLY EMPTY AND SHE SPENT MAYBE 5 MINUTES CUTTING MY HAIR. ALMOST 30 DOLLARS I SPENT AND I AM UTTERLY DISGUSTED WITH MY HAIR CUT. THANKS A LOT GREAT CLIPS. NOW I HAVE TO GO SPEND ANOTHER 35-40 DOLLARS SO I DONT LOOK LIKE A COMPLETE IDIOT.
BM
Barb Manson
Sep 25, 2025
5.0
I'm always greeted when I come in. My hairdresser, Jen is the best. I always leave their feeling so beautiful. Good job Great Clips..
MR
Mike Roberts
Sep 15, 2025
5.0
Great cut everytime great polite professional service
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Northpointe Plaza offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, hair styling including updos, and perms at select locations.
Do I need an appointment to get a haircut at Great Clips?
No appointment is needed. Great Clips is a walk-in salon, but you can use Online Check-In to add yourself to the waitlist and save time.
How does the Online Check-In process work at Great Clips?
You can check in online to see estimated wait times and add yourself to the waitlist. ReadyNext text alerts notify you 15 minutes before your appointment time.
What payment methods does Great Clips accept?
Great Clips accepts major credit cards including Mastercard and Visa.
What are the operating hours for Great Clips at Northpointe Plaza?
Open Monday to Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM. Closed on Thanksgiving and Christmas Day. Hours can vary on some holidays.
Can I request a specific stylist at Great Clips when using Online Check-In?
No, stylist requests are not available during Online Check-In. You can request a stylist upon arrival, but this may increase your wait time.
What haircare products are available at Great Clips?
Great Clips sells their exclusive lines such as Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™, as well as popular brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Are there nearby places I can visit before or after my haircut at Great Clips Northpointe Plaza?
Yes, nearby you can enjoy Menchie's Frozen Yogurt for a sweet treat, grab coffee at Starbucks, or shop at Northpointe Plaza and Safeway grocery store.
Is it convenient to visit Great Clips using public transit or nearby landmarks?
Great Clips is located in Northpointe Plaza, making it easy to find. Nearby landmarks like the U.S. Bank and party supply store Party City can help orient you for your visit.
Are there services for other needs near Great Clips in Northpointe Plaza?
Yes, you can find health and wellness services like Prime IV Hydration & Wellness and educational services at Mathnasium nearby.