Brand Certified
Great Clips
4.3(346 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
1816 W Francis Ave, Spokane, WA
99205, United States
Certified by Great Clips • Feb 22, 2026
(509) 324-8908
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/wa/spokane/1816-w-francis-ave
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Spokane, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1816 W Francis Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Spokane, WA!
Details
- Requires appointmentNot available
- Credit cardAvailable
- RestroomAvailable
- Kid friendlyAvailable
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.3
346 reviews
5 stars
235
4 stars
57
3 stars
16
2 stars5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed experiences with haircuts; some customers praised specific stylists while others reported significant dissatisfaction with the results.
Staff Attitude
Many reviews highlighted friendly and accommodating staff, with several stylists receiving individual praise for their customer service.
Online Check-In
Customers appreciated the convenience of online check-in, although some found the process confusing.
Consistency Issues
Several customers noted inconsistency in haircut quality, with some stylists performing well while others did not meet expectations.
Value for Money
Customers generally found the prices reasonable, but some felt the quality did not justify the cost.
- MGMelinda Grass5 days ago5.0Running to Great Clips for a haircut!!!
- AAA5 days ago5.0Have a great experience at Great Clips - Five Mile Plaza! The salon is always clean, welcoming. The staff is friendly and professional, and they really take the time to listen to what you want before getting started. With Great Clips Online Check in it is easy to put your party on the wait list. The online check-in option is super convenient and saves a lot of time. Every visit has been consistent, and I always leave happy with my haircut. They will even keep your Clip Notes so you get the haircut you want each visit. If you’re in the Five Mile area of Spokane and need a reliable place for a great cut at a fair price, I definitely recommend this location!
- JBJeff BeneschFeb 19, 20265.0Ease to make appointments online, limited wait time, consistent haircut the way I want it, professional and always personable… Don’t Change!
- JRJessie ReevesJan 26, 20261.0The last two haircuts I have had, have been complete disasters. My last barber even knew they messed up. Unfortunately, had to leave and get it fixed by a real barbershop.
- DCDiana CarvethJan 18, 20261.0Love the online check-in but thats about it. Took my mom in for a shampoo mostly. I was surprised when they started cutting her hair without shampooing it. When paying I asked and was told they don't do that. It does say on the board it's an additional $15 to do that. So, if you want both it cost $40. The haircut took 5 minutes and not good. We won't be returning
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services are offered at Great Clips Five Mile Plaza?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling like updos, and perms at select salons.
How can I save time when visiting Great Clips Five Mile Plaza?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts that notify you when your wait is about 15 minutes.
Do I need to make an appointment at Great Clips Five Mile Plaza?
No appointment is necessary. Great Clips operates as a walk-in salon, but Online Check-In is available to save time by adding your name to the waitlist before arrival.
What payment methods are accepted at Great Clips Five Mile Plaza?
Great Clips accepts Mastercard and Visa for payment.
What are the operating hours of Great Clips Five Mile Plaza?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. Holiday hours may vary or be closed on major holidays like Thanksgiving and Christmas.
Are hair coloring services offered at Great Clips Five Mile Plaza?
No, Great Clips salons do not provide hair coloring services.
What nearby locations can I visit along with Great Clips Five Mile Plaza?
Nearby places include The UPS Store for shipping and printing, Das Stein Haus for German cuisine, and Famous Nails for nail care. These convenient spots can be visited before or after your haircut appointment.
Is there a gym near Great Clips Five Mile Plaza?
Yes, Anytime Fitness is close by, where you can work out before or after your hair appointment to fit your busy schedule.
Are there dining options near Great Clips Five Mile Plaza?
Yes, you can try nearby eateries like Round Table Pizza, Subway, QQ Sushi & Kitchen, or TCBY for ice cream, making it easy to grab a meal or snack during your visit.
How can I access Great Clips Five Mile Plaza via public transit or find the location easily?
Located at 1816 W Francis Ave in Five Mile Plaza, Spokane, Great Clips is near landmarks such as The UPS Store and Famous Nails. These nearby establishments can help you orient yourself when visiting the salon.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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