SEPHORA

Reviews

• GM

  Gu Anna Meilin

  Feb 15, 2026
  1.0
  To the lady with yellow hair and pink at the checkout, I have visited this location several times, but this recent experience was extremely disappointing. The cashier with pink in her hair was very rude when she asked us to step back and give her personal space. Instead of politely reminding us, her tone came across as hostile. The space at the new checkout area is very limited, which may have contributed to the situation, but her attitude made it feel as if we were doing something wrong, almost as if she thought we were trying to take her money. Additionally, she did not say “thank you” after completing the transaction, which further reflected her negative attitude. As a regular customer, I expected a more professional and respectful interaction.
• MM

  Malaya

  Jan 5, 2026
  1.0
  I bought a product in store today, put it down somewhere in the mall, forgot, and it was stolen. I was very sad but this was obviously my fault. After trying every other thing, I decided to go back to the store and see if there was any possible thing they could do. I asked several employees and they just gave me rude looks, had no sympathy, And were just overall very rude. I was already very sad but this practically ruined my entire day. They could've just kindly told me that there was nothing they could do and have had basic human sympathy. i'm very disappointed but did end up buying a new product in the app using points.
• MM

  Marlowe

  Jan 5, 2026
  1.0
  My friend lost her concealer and it was stolen in the mall. She then went back to Sephora and kindly asked if there was literally anything they could do, which they rudely responded with attitude. They could have at least said “no sadly, I’m sorry that happened”. I am very disappointed in the experience I had today.
• JN

  Jimmy Neutron

  Dec 24, 2025
  5.0
  Angela was extremely helpful, I’m a straight dude and she knew what to do to help my goofy ass cystic acne skin from sucking. She helped me for a ton of time and I learned a ton and I now feel happy with what I’m leaving with. I appreciate it so much thank you 🙏
• GM

  Gulshat Mardanshina

  Dec 6, 2025
  1.0
  Asked about specific perfume from male consultant. He replied “no” without even looking at me, he was looking in another direction while talking with me. Didn’t offer me anything instead, didn’t offer any help. I consider such service as rude. End up buying nothing because of such attitude. Normally consultants in other stores reply with: “Sorry, we don’t have it, can I offer something else? “ but not in this sephora

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