Great Clips

3.9
361 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Seattle, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 8551 Greenwood Ave N offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Seattle, WA!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
8551 Greenwood Ave N, Seattle, WA
98103, United States

Hours

Reviews

3.9
361 reviews
5 stars
198
4 stars
57
3 stars
31
2 stars
17
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the kindness and attentiveness of certain stylists like Irene and Rebecca, there were also reports of rude and unprofessional behavior from some staff members, leading to a mixed perception of customer service.

Haircut Quality

Feedback on haircut quality was highly variable; some customers were satisfied with their cuts, while others reported significant dissatisfaction, including uneven cuts and failure to follow instructions.

Management Issues

Several reviews highlighted issues with management, including accusations of rudeness and unprofessional behavior, which negatively impacted customer experiences.

Efficiency and Convenience

Many customers appreciated the quick service and the convenience of online check-in, although some reported long wait times despite checking in.
  • TT
    Trish206
    Jan 1, 2026
    5.0
    I've been going to Great Clips for years and always been happy with the haircuts. However, last month I did get a haircut I was NOT happy with. I dreaded calling the manager, but Irene was so kind and understanding. She acknowledged the issue, didn't try to gaslight me, and fixed the cut herself doing a great job for $0. I have never had someone be so kind over a service problem. My experience is they really want their customers to be happy and satisfied, and go above and beyond to make that happen. Thank you Irene!
  • KH
    Kevin Haupt
    Dec 21, 2025
    5.0
    I’ve been having my hair cut by Irene for years, in fact, I’ve followed her wherever she’s gone. She provides great services and is the sweetest person!
  • PK
    Patricia Kujac
    Dec 21, 2025
    5.0
    The staff is always professional, courteous and efficient. Great (no pun intended) place to get a reasonably priced haircut. Irene the manager is always helpful and kind. I can't imagine going anywhere else.
  • SS
    Stormy
    Dec 20, 2025
    1.0
    Abusive manager and staff; completely unhinged and extremely aggressive manager. I requested IRENE, manager to look at my account notes. She lied saying they had no such way of adding notes and didn't ask for my account or any information. They have "clip notes" which the hair cutters use to document what's been done in the past, so I knew that Irene was blatantly lying. I asked for her supervisor and she denied having one. She knew that she was busted for lying and immediately called the police trying to intimidate me to leave. I hadn't done anything wrong, so I had no problem speaking to the police. As I patiently stood there and waited for either the police to show up or to speak with Irene's manager, Irene video recorded me without my consent, threaten to tase me and even attempted to push me. She physically put her hands on me in attempt to move me. In no way was I threating or erratic or did anything to cause such a reaction from Irene. It was all because I caught her in a lie and she refused to call her manager. Irene claims to have told her manager not to take my call. The other two hair cutters were laughing at the situation and 1 was video recording me without my permission. Irene's reaction was completely overblown and unhinged. There was zero need for her to escalate and abuse paying customers. The other 2 hair cutters are just as bad.
  • PP
    Prashant Pundhir
    Dec 8, 2025
    1.0
    I visited this Great Clips location yesterday for a haircut and had a really terrible experience. I’m new to this area, so I decided to try their service, but the stylist who attended me was extremely unprofessional and seemed angry for no reason. She even told me, “Next time go to your old barber, you shouldn’t come here,” which was very rude and unexpected. The haircut itself was even worse — she cut my hair unevenly, with one side longer and the other side much shorter. It looked so bad that it felt like it couldn’t even be fixed properly. I went back and showed them the issue, and although another staff member tried to correct it, the haircut still didn’t look right. This was a very disappointing and frustrating experience, and I will not be returning to this location again.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.