Business Details
About
Hair SalonBeauty Salon
Great Clips in Seattle, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 21 W Mercer St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Seattle, WA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
591 reviews
5 stars
273
4 stars
162
3 stars
52
2 stars
17
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Haircut Quality
Many customers reported dissatisfaction with haircut quality, citing uneven cuts and lack of attention to detail.
Staff Experience
Several reviews mentioned a decline in staff experience and professionalism, with new employees lacking proper training.
Appointment Issues
Customers frequently experienced problems with the online check-in system and appointment cancellations, leading to frustration.
Positive Stylists
Despite negative feedback, some stylists like Tully and Iris received praise for their skills and customer service.
- BCBastian CNov 11, 20255.0I had a great experience at Great Clips! Iris was my stylist and she saw me right away — no wait at all. She was incredibly kind and easy to talk to, which is saying a lot because I usually hate the small talk that comes with haircuts. The conversation felt natural and genuine. She cut my hair quickly but with great attention to detail — exactly what I wanted. I’ll definitely be coming back to see her again. Highly recommend Iris if you want a fast, friendly, and flawless haircut!
- KSKristie D. ScharerOct 23, 20254.0I appreciated Spain’s input on my cut. What I needed was a few layers cut in to remove the heat-damaged ends. Thx, Spain!
- VBVedant BaniwalOct 13, 20255.0The asian lady gave me a cut and it's one of the best i have ever had. great job ma'am. Highly recommend her, took care of the details I shared. Highly Satisfied.
- ZSZil ShahOct 13, 20251.0I had a very disappointing experience here. I asked for a simple straight cut to reduce my hair length, but the stylist couldn’t manage even that properly. The cut turned out uneven and slanted—I could honestly have done a better job myself. He didn’t even spray or wet my hair before cutting, nor did he take the time to set it properly afterward. When I pointed out that it wasn’t straight, he tried to fix it, but it was still uneven. Overall, this was the worst haircut I’ve ever had. I do not recommend this place for women looking for a good hair cut.
- CWChad WaltersSep 18, 20251.0Very disappointed in this location since a new owner has taken over. They are not honoring the existing punch card for haircuts, not even allowing us to finish off the existing one. This is disappointing as I like the stylists who work there.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips at 21 W Mercer St offer?
They offer haircuts for men, women, kids, and seniors, along with bang trims, neck trims, beard trims, shampooing, blow drying, and styling. Some salons also offer perms.
Can I check in online before visiting Great Clips to save time?
Yes, you can use Online Check-In to join the waitlist, see estimated wait times, and receive text alerts when it's nearly your turn, helping you avoid long waits.
Do I need an appointment to visit Great Clips at this location?
No appointment is necessary. Great Clips is a walk-in salon, though online check-in is available to save time.
What are the operating hours for Great Clips at 21 W Mercer St, Seattle?
The salon is open Monday to Friday from 9 AM to 8 PM, Saturdays from 9 AM to 6 PM, and Sundays from 9 AM to 5 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips offer hair coloring services?
No, hair coloring services are not provided at Great Clips salons.
Are there any haircare products available for purchase at this Great Clips salon?
Yes, they sell branded haircare and styling products like Solutions by Great Clips®, Tea Tree Solutions®, GRIT @ Great Clips™, and other popular commercial brands.
What nearby places can I visit before or after my haircut at Great Clips on 21 W Mercer St?
Nearby you can visit Sai Sushi & Sake for Japanese cuisine, Mint&Olive Mediterranean Cafe for Mediterranean dishes, or enjoy a sandwich at Subway.
Are there any other beauty salons near Great Clips at 21 W Mercer St?
Yes, nearby beauty salons include Scissors Palace and Mahgis., both offering additional hair and beauty services.
If I need urgent health services near Great Clips, what options do I have?
Minute Clinic and MinuteClinic at CVS Pharmacy are nearby options for urgent medical needs and health services.
What payment methods does Great Clips at this location accept?
They accept major credit cards including MasterCard and Visa. Debit card payments are also accepted, and cash is not required.