Brand Certified
Great Clips
3.9(601 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
21 W Mercer St, Seattle, WA
98119, United States
Certified by Great Clips • Feb 22, 2026
(206) 216-1956
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/wa/seattle/21-w-mercer-st
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Seattle, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 21 W Mercer St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Seattle, WA!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
3.9
601 reviews
5 stars
277
4 stars
162
3 stars
52
2 stars
17
1 star
93
What are people saying?
AI-generated from recent customer reviews
Quality of Haircuts
Many customers reported dissatisfaction with the quality of haircuts, citing uneven cuts, lack of attention to detail, and poor execution of requested styles.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff behavior, lack of professionalism, and dismissive attitudes towards customers.
Staff Experience
There are concerns about inexperienced and untrained staff, with several customers noting that new hires often lack the necessary skills to provide satisfactory haircuts.
Positive Stylists
Despite the negative feedback, some customers praised specific stylists for their excellent service and skill, indicating that there are still capable employees at the location.
Inconsistent Service
Customers experienced inconsistency in service quality, with some visits resulting in great haircuts while others led to significant dissatisfaction.
- MHMaksat HojanepesovFeb 16, 20265.0Tully very good Barber
- JLJason LeeFeb 16, 20265.0Thank you Tully for haircuts, you are the best . Kent
- SPSaurabh PandeJan 12, 20261.0Their equipment is shitty, it hurt my skin very bad when they used clippers on my hair. Also the haircut was shit
- MZMike ZhangJan 11, 20261.0Had a very disappointing experience here. I asked for a fade and to even out the top, only cutting off a little. The fade was uneven on the sides and the stylist put close to zero effort on the top, instead choosing to simply buzz the top of my head with a clipper. I didn't know they would buzz it until after she had already started, and by then it was too late. I would honestly want to ask for a refund because I feel like I have to wear a hat until my hair grows back.
- SPSumit PatelJan 9, 20265.0I always try to get my haircut done with My-The. She remembers how I like my haircut and consistently does an excellent job.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips at 21 W Mercer St offer?
They offer haircuts for men, women, kids, and seniors, along with bang trims, neck trims, beard trims, shampooing, blow drying, and styling. Some salons also offer perms.
Can I check in online before visiting Great Clips to save time?
Yes, you can use Online Check-In to join the waitlist, see estimated wait times, and receive text alerts when it's nearly your turn, helping you avoid long waits.
Do I need an appointment to visit Great Clips at this location?
No appointment is necessary. Great Clips is a walk-in salon, though online check-in is available to save time.
What are the operating hours for Great Clips at 21 W Mercer St, Seattle?
The salon is open Monday to Friday from 9 AM to 8 PM, Saturdays from 9 AM to 6 PM, and Sundays from 9 AM to 5 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Great Clips offer hair coloring services?
No, hair coloring services are not provided at Great Clips salons.
Are there any haircare products available for purchase at this Great Clips salon?
Yes, they sell branded haircare and styling products like Solutions by Great Clips®, Tea Tree Solutions®, GRIT @ Great Clips™, and other popular commercial brands.
What nearby places can I visit before or after my haircut at Great Clips on 21 W Mercer St?
Nearby you can visit Sai Sushi & Sake for Japanese cuisine, Mint&Olive Mediterranean Cafe for Mediterranean dishes, or enjoy a sandwich at Subway.
Are there any other beauty salons near Great Clips at 21 W Mercer St?
Yes, nearby beauty salons include Scissors Palace and Mahgis., both offering additional hair and beauty services.
If I need urgent health services near Great Clips, what options do I have?
Minute Clinic and MinuteClinic at CVS Pharmacy are nearby options for urgent medical needs and health services.
What payment methods does Great Clips at this location accept?
They accept major credit cards including MasterCard and Visa. Debit card payments are also accepted, and cash is not required.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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