Great Clips

3.9
343 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Sammamish, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 715 228th Ave NE offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Sammamish, WA!

Details

  • Requires appointmentNot available

Location

Great Clips
715 228th Ave NE, Sammamish, WA
98074, United States

Hours

Reviews

3.8
342 reviews
5 stars
188
4 stars
54
3 stars
24
2 stars
12
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback indicates inconsistent service quality, with some stylists providing excellent haircuts while others are reported to be rushed and unprofessional.

Stylist Performance

Customers frequently praise stylist 'T' for her exceptional skills and customer service, while other stylists received negative reviews for poor execution and attitude.

Customer Experience

Many reviews highlight issues with staff attitude and customer service, with reports of rudeness and lack of empathy, particularly towards children.

Online Check-in

The online check-in system is appreciated for its convenience, but there are complaints about its effectiveness and the management of wait times.
  • AM
    Abhay M
    2 days ago
    1.0
    I had a very disappointing experience at this Great Clips location. I very rarely write any. I brought my mother in, who was really looking forward to getting a nice haircut. Unfortunately, the stylist (named My) cut her hair far too short, despite it being clear that this was not what she wanted. It completely ruined her day — she left upset and discouraged. On top of that, the attitude was very discourteous. While my mother was getting her haircut, I stood nearby where she could see me and communicate with me so I could translate back to the stylist. The stylist showed clear irritation and rough behavior simply because I was standing there. When I tried to stay close to support my mom, the manager named Brook shouted at me, saying I was a “hazard,” which felt unnecessary, humiliating, and unprofessional. I understand safety rules, but the way it was handled lacked basic respect and empathy — especially considering this involved an elderly parent who was already uncomfortable. There are good stylists at this location, and I’ve seen positive work done by others in the past. However, this particular experience showed a serious lack of courtesy and care. I also never saw any owners or leadership present, which made it feel like customer concerns weren’t a priority. I hope management takes feedback seriously and ensures customers — especially seniors — are treated with patience, kindness, and professionalism.
  • DW
    Dutchin Wong
    Dec 27, 2025
    5.0
    Great cuts great service
  • SR
    Sudha Rani
    Nov 16, 2025
    1.0
    we visited your location today, and my daughter received a butterfly haircut, the cut is uneven, too short at places and totally disappointing for a teen to get her first hair cut done this way. We actually inquired if that is something you can do, I’d have appreciated if it was communicated to us about the inability to do the job
  • WA
    Wayne Andrews
    Oct 23, 2025
    5.0
    Great Service and a great cut! Thanks!!
  • SK
    Sandeep Korrapati
    Oct 9, 2025
    1.0
    One of the worst haircuts I’ve had in my life yesterday. I felt like I could have done it better by myself at home.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.