Great Clips in Richland, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1823 Leslie Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Richland, WA!
Mixed experiences with stylists; some customers reported excellent service while others encountered rude or unprofessional behavior.
Haircut Consistency
Inconsistency in haircut quality; several customers received uneven or unsatisfactory cuts, leading to frustration.
Online Check-In
Many customers appreciated the online check-in system for reducing wait times, although some experienced issues with its accuracy.
Staff Friendliness
Generally, staff were described as friendly and professional, contributing to a pleasant atmosphere.
Cleanliness
Concerns were raised about cleanliness in some locations, with reports of unsanitary conditions.
JS
Jacob Sentel
Oct 30, 2025
5.0
Very amazing experience
CQ
Carlos Quiroz
Oct 6, 2025
5.0
Quick service but I had to make an online appointment
NM
Nicole Maxwell
Oct 5, 2025
1.0
my dad took my 5 & 7 year old for hair cuts. my 7 year old, like many his age, is a bit of a wiggle worm. the young brown haired stylist couldn’t contain her annoyance, she was rude enough for my dad to call me very unsettled after the appointment. he also has a VP shunt located on the side of his head, my dad was attempting to explain where & what it was before she bumped it with the clippers. no damage was done, but the skin around the shunt is bruised & sore. YOU signed up for a job in customer service. if you can’t manage to put on a happy face & take in what a customer is trying to tell you, maybe you should find a new career path. we will not be back.
RR
Rylie—R
Jul 23, 2025
5.0
did a walk in the ladies were very nice. didn’t talk long for me to get seated. the stylist that did my hair knew exactly what to do. my hair was very flat and had no volume, she did it exactly how i wanted it and i absolutely love my haircut <3
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips at 1823 Leslie Rd offer?
Great Clips offers haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Additional services include shampoo, blow dry, and styling such as updos, with some salons providing perm services.
How can I save time when visiting Great Clips?
You can use Online Check-In through the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes.
Do I need an appointment to get a haircut at Great Clips?
Great Clips is a walk-in salon, so no appointment is necessary. You can either walk in or use the Online Check-In feature to save your spot on the waitlist.
What are the operating hours for Great Clips at 1823 Leslie Rd?
Great Clips is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 4:00 PM, with closures on Thanksgiving, Christmas, and some holidays.
What payment methods are accepted at Great Clips?
Great Clips accepts Mastercard and Visa for payments, and also accepts debit cards; cash payments are not required.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips offers wheelchair accessible entrances to accommodate all customers.
Does Great Clips offer hair coloring or specialty services like perms?
Great Clips salons do not offer hair coloring services. Perms may be available at select salons, so it is best to call the specific location to inquire.
Is there a way to get haircut discounts or coupons at Great Clips?
Discounts may be offered occasionally by independently owned salons. Check local promotions or the Great Clips app for current offers.
What nearby places can I visit before or after my haircut at Great Clips on Leslie Rd?
Nearby places include Circle K for convenience items and gas, Limber’s Snack & Botanas and Inca Mexican Restaurant for dining options, Beautiful Nails and Gifts for beauty needs, and Walgreens for pharmacy or hair products—all located within the Safeway Center area for your convenience.
How can nearby gas stations help me when visiting Great Clips at 1823 Leslie Rd?
Several gas stations such as Shell Gas Station, Exxon & Mobil Stations, and Speedway Express nearby make it convenient for you to fuel up your vehicle before or after your haircut appointment.
Are there any medical clinics near Great Clips if I need health services in the area?
Yes, Kadlec Senior Clinic, Kadlec Primary Care Clinic, Kadlec Regional Medical Center, and BestMed emergency room are all nearby, providing convenient access to medical and health services during your visit to the area.