Business Details
About
Hair SalonBeauty Salon
Great Clips in Richland, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2659 Queensgate Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Richland, WA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
356 reviews
5 stars
233
4 stars
57
3 stars
22
2 stars
10
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircuts are inconsistent, with some stylists providing excellent service while others have been reported as unprofessional or careless.
Staff Friendliness
Many customers praised the staff for being friendly, patient, and accommodating, especially with children and those with special needs.
Online Check-In
The online check-in system is appreciated for reducing wait times, although some customers experienced issues with reservations.
Pricing Concerns
Several reviews mentioned that haircuts are perceived as overpriced, particularly for seniors and children's cuts.
Overall Experience
While some customers had great experiences and would return, others reported severe dissatisfaction with their haircuts, leading to mixed overall ratings.
- TRTrish ReedNov 3, 20255.0Thanks for the great cut.
- JPJoy PetersOct 4, 20253.0Hair was uneven over the ears… like she did one side and forgot the other
- SNSusie NunamakerOct 2, 20255.0I always wait for Josie as she gives the absolute best haircuts! And she’s very customer service oriented and so friendly and fun.
- MMMichael MattoxSep 19, 20253.0Haircuts are OK and way over priced, at least for seniors. A $20 plus tip haircut takes about 15 minutes of employees time. That's $60-80/hr. we are paying Great clips to pay their employee minimum wages. My latest peave is checking in, which is a must do. I have checked in showing I can expect a 20 minute wait. Then 10 minutes pass and I now have a 35 minute wait. ???. I still go though. Not many other options in my case.
- BKB KJul 26, 20255.0Great place! Omg! The best hair cutters ever!!!!!! Visit open to 12pm otherwise will have to wait sometimes. The website is great!!!! Very good all round staff! Best Ever ☺️ 💖 👍 😍 🥰 Thank you!!!!!! If I can I will make one in Benton City 2026! Let me know who would like, comment, share, subscribe! We need 2000 people to say yes to start! Thank you great clips!!! 🤗 👐 hang ten surf 🏄♂️ 🌊 your wave there!!! Soon. Or Now, yes, right now! Pick up that phone and call now attendants are standing buy to take your calls (when open 😉)
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips Vinter Square Center offer?
Great Clips Vinter Square Center offers affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, and hair styling. Some locations offer perms. Walk-ins are welcome and no appointment is necessary.
How can I save time waiting for a haircut at Great Clips?
You can use Online Check-In through the Great Clips app or website to see estimated wait times and add yourself to the waitlist. You can also sign up for ReadyNext text alerts that notify you when your wait time is about 15 minutes.
What are the Great Clips Vinter Square Center's hours of operation?
The salon is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 4:00 PM. It is closed on Thanksgiving, Christmas Day, the day after Christmas, and some other holidays.
Does Great Clips require appointments?
No, Great Clips Vinter Square Center is a walk-in salon and does not require appointments. However, Online Check-In is available to add your name to the waitlist and save time.
What payment methods does Great Clips accept?
Great Clips accepts major credit cards including Mastercard and Visa, as well as debit cards. Cash is not required but accepted.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips Vinter Square Center has a wheelchair accessible entrance making it accessible for customers with mobility needs.
Where can I find Great Clips Vinter Square Center for my visit?
The salon is located at 2659 Queensgate Dr in Richland, WA within the Vinter Square Center. It's easy to find and open evenings and weekends for your convenience.
What nearby places can I visit before or after my haircut at Great Clips?
Nearby, you can grab a sweet treat at Crumbl - Richland or Crumbl Cookies, enjoy a meal at Five Guys or Chipotle Mexican Grill, or pick up hair supplies at Sally Beauty. These locations make it easy to combine errands or relax after your haircut.
How can nearby mobile phone stores help me on my visit to Great Clips?
If you need to update or check your mobile phone during your salon visit, nearby stores like Cricket Wireless Authorized Retailer, Verizon, and AT&T Store are conveniently located close to Great Clips for quick service or purchases.
What nearby dining options are available around Great Clips Vinter Square Center?
There are several dining options nearby including Chipotle Mexican Grill for Mexican cuisine, Hops n Drops for American food and bar experience, Fiesta Mexican Restaurant and Catering, and Starbucks for a coffee break. These spots let you enjoy a meal or snack before or after your haircut.