Bella Terra Spa & Wellness

Reviews

• AP

  Alicia Passmore

  Oct 22, 2025
  1.0
  I recently had the misfortune of visiting this spa for my birthday, a gift from my husband. Unfortunately, the receptionist exhibited rude and dismissive behavior, lacking basic customer service skills. Despite notifying her of my expected late arrival due to unforeseen construction, she deemed me a "no-show" upon my 15-minute delayed arrival. She then proceeded to notify my spouse and refused to accommodate my request for rescheduling or a refund, despite my husband's substantial investment of $600. The receptionist's demeanor became increasingly agitated, culminating in visible shaking. While the massage therapist provided an exceptional experience, scoring 10 out of 10, the subsequent foot massage was marred by an awkward exchange with the attending staff. Upon inquiring about my water preference, I was met with a cryptic reference to "spicy" water, which I perceived as a veiled comment regarding my earlier interaction with the receptionist. Consequently, I terminated my spa visit prematurely, forgoing my scheduled facial treatment. Notably, this was my third consecutive year receiving this spa package as a birthday gift from my husband. I would advise caution when interacting with the receptionist, as her behavior can significantly impact one's overall experience.
• LR

  liza rojero

  Jun 23, 2025
  5.0
  I come every few months for a massage and facial, and I always have an absolutely wonderful experience at Bella Terra Spa! From the moment I walk in, I’m greeted with warmth and professionalism. The ambiance is relaxing, clean, and welcoming — the perfect escape for some much-needed self-care. The staff is incredibly friendly and knowledgeable. My facials and massages are always absolutely amazing. My aesthetician, Esmeralda, has such a calming and positive presence, along with a gentle touch — she is truly exceptional. She’s kind, attentive, and clearly passionate about what she does. I always feel like I’m in the best hands. She listens to my concerns, explains every step, and tailors the treatment perfectly to my skin’s needs. She makes sure I’m comfortable throughout the entire visit. The products she uses feel luxurious and leave my skin glowing, soft, and refreshed. I walk out feeling not only relaxed but also with my skin looking better than ever. I highly recommend Bella Terra Spa — and especially Esmeralda — to anyone looking for a top-tier facial.
• PM

  Pat McMackin

  Feb 1, 2023
  5.0
  Wonderful staff, full service. Great place to get a message
• NE

  NathanKarlaRae Ellis

  Oct 24, 2020
  5.0
  My friend and I were absolutely pampered for my birthday at Bella Terra Spa this week!! Christina had her team (Madison and Chelsey) give us the royal treatment!!! The relaxation massage by Chelsey and the 1 hour facial by Madison were equally phenomenal! And the 1 hour foot soak and leg rub served with some lovely wine and charcuterie goodies was such an amazing treat!!! We both felt well cared for and treated like movie stars!! Thank you Christina, Chelsey, and Madison!!!!

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