Great Clips in Newcastle, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 6971 Coal Creek Pkwy SE offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Newcastle, WA!
I recently visited this salon with my 7-year-old son, and unfortunately, the experience was far from satisfactory. In fact, it’s one of the worst experiences I’ve ever encountered in any customer facing setting!!! I’d shut this business down in a heartbeat if I could!
Here are my key frustrations:
1. **Rude Staff**: The stylist who attended to my son was unprofessional and dismissive, showing a lack of respect for our requests regarding his haircut.
2. **Poor Communication**: Despite our clear instructions, the stylist did not listen, resulting in a haircut that did not meet our expectations.
3. **Inadequate Service**: We ultimately had to leave the salon to find another location to complete my son's haircut. The next salon was shocked at the state of my son's hair, indicating the poor quality of the initial cut.
4. **Customer Care**: Above all, I value respectful and attentive customer service. I felt neither respected nor valued during our visit, which left me extremely disappointed.
In conclusion, I am very angry about this entire experience. The lack of professionalism and customer care is unacceptable. I will ensure that the entire community is informed about this incident, as no one should have to endure such poor service. This business should be held accountable for their actions!
AD
Arindam Datta
Jun 20, 2016
1.0
it was a horrible experience getting my hair cut there. it is a big surprise how they are running this business on Great Clips name. there is a gentleman who works there(don't remember his name now)...specially do not get your hair cut from him...he always gives a horrible haircut...also to mention, you can not even utter a single word about your hair cut, he will play with your hair in whatever way he wants....is it not funny...:) ...I was supposed to put 0 star out of 5...but still gave 1 star.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and hair care services are offered at Great Clips Coal Creek Village?
Great Clips Coal Creek Village provides haircuts for men, women, kids, and seniors, along with services like bang, neck, and beard trims, shampoo, blow drys, hair styling including updos, and perms at select salons.
How does the Online Check-In system at Great Clips work?
Online Check-In lets you add your name to the waitlist remotely, view estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes, saving time waiting in the salon.
Are appointments required at Great Clips Coal Creek Village?
No, appointments are not required. Great Clips operates as a walk-in salon, but you can use Online Check-In to save your spot and reduce waiting time.
What are the salon's hours of operation?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM, with closures on Thanksgiving and Christmas days.
Does Great Clips Coal Creek Village provide hair coloring services?
No, Great Clips does not offer hair coloring services at this location.
What payment methods are accepted at Great Clips Coal Creek Village?
The salon accepts Mastercard and Visa credit cards for payment.
Is Great Clips Coal Creek Village wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance to accommodate guests with mobility needs.
Can I request the same stylist when using Online Check-In?
No, stylist requests aren't accepted through Online Check-In for safety reasons, but you can request a particular stylist when you arrive at the salon. Note that this may increase your wait time.
What nearby places can I visit before or after my haircut at Great Clips Coal Creek Village?
Nearby you can enjoy dining at Subway for quick sandwiches, DIY Tea Lab for bubble tea, or Yea's Wok for Chinese cuisine. These places offer convenient options if you want to grab a meal or drink around your salon visit.
Are there other services or businesses near Great Clips Coal Creek Village that might interest you?
Yes, nearby businesses include Orthodontic Excellence for dental care, Chiropractic Wellness Center for holistic health, and The UPS Store for printing and shipping services, which can be convenient if you have errands to run before or after your haircut.
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