Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lush Cosmetics Alderwood Mall
3000 184th Street SW., Lynnwood, WA
98037, United States
Hours
Reviews
4.6
428 reviews
5 stars
329
4 stars
57
3 stars
28
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, knowledgeable, and helpful, with several standout employees receiving specific commendations.
Product Quality
Customers consistently express satisfaction with the quality of Lush products, particularly bath bombs and personal care items.
Mixed Experiences
While many reviews highlight positive interactions, some customers report negative experiences with specific employees, indicating inconsistency in service.
Store Environment
The store is described as inviting with pleasant scents, though some customers noted issues with stock availability and the size of the Alderwood location.
Special Events
Birthday parties and special events hosted at the store received high praise for being fun and well-organized, enhancing the overall customer experience.
- ABAmy BusevNov 15, 20255.0Selena the girl at lush was such a big help as well as every other employee in the store being very sweet and kind we ended up having a miscommunication about the time for a free event that lush does and instead of saying oh sorry we can't do anything for you they proceeded to help us and still we had a great time and they gave us the items that they told us they were We had a blast lush also does birthday parties thinking about doing mine here with all the great customer service I received 😇👍 10 out of 10
- JAJada AragonNov 13, 20255.0I had a 10/10 experience! The employee that helped me was Charissa! She helped every step of the way! She was so sweet and friendly. She also knew what she was talking about! Which made it very easy to pick out what I needed! Chrarissa was helping me with a Christmas present. Now she was not only helpful and sweet but she knew how to wrap my gift perfectly! If you go to this location I highly suggest talking with her for any help!
- KMKian MousaviNov 8, 20251.0Least unhelpful employees in the world. Just walking around and uninterested to answer any questions. I had a bunch of things and ready to check out but just left it on the table and left after this lady just walked away to never come back after I asked about face masks
- YYYOct 19, 20254.0Their customer service really need to improve literally every time they have this mean energy going on
- JGJulia GuliaSep 24, 20255.0packaged my online order and went above and beyond to make sure i had an item that i had purchased online that had also sold out. They reached out to me personally to make sure I was properly informed and I thought that was really cool and thoughtful!! I want to come here and give them five stars because just from that interaction I can tell that this place goes above and beyond for their customers and I am grateful for that!
Frequently Asked Questions About Lush Cosmetics Alderwood Mall
What types of products does Lush Cosmetics Alderwood Mall offer?
Lush Cosmetics offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, shower gels, face cleansers, body lotions, and more.
What are the store hours for Lush Cosmetics Alderwood Mall?
The store is open Monday through Saturday from 11:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Does Lush Cosmetics Alderwood Mall offer pickup and delivery services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is proof of COVID-19 vaccination required to shop at Lush Cosmetics Alderwood Mall?
No, proof of vaccination is not required to visit the store.
What payment methods are accepted at Lush Cosmetics Alderwood Mall?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, financing, Mastercard, PayPal, Samsung Pay, and Visa.
Does Lush Cosmetics Alderwood Mall have any affiliation with black-owned businesses?
No, Lush Cosmetics Alderwood Mall is not a black-owned business.
Can customers find other shopping options near Lush Cosmetics at Alderwood Mall?
Yes, nearby stores include Helly Hansen, Windsor Fashions, Amazon 4-star, SEPHORA, Michael Kors, and Abercrombie & Fitch, offering a variety of clothing, accessories, and beauty products.
Are there places to eat near Lush Cosmetics Alderwood Mall?
Yes, nearby dining options include The Cheesecake Factory, Panda Express, Wetzel's Pretzels, and PinkaBella Cupcakes for a variety of meals and treats before or after your visit.
Is there a coffee shop close to Lush Cosmetics Alderwood Mall?
Yes, Starbucks is located nearby, providing a convenient spot for coffee or refreshments during your visit to the mall.
What kind of parties or events does Lush Cosmetics Alderwood Mall cater to?
They offer services for bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, games parties, teens parties, and kids birthday parties.