Great Clips

3.6
319 reviews

About

Hair SalonBeauty Salon
Great Clips in Lake Stevens, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 721 State Route 9 NE offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lake Stevens, WA!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
721 State Route 9 NE, Lake Stevens, WA
98258, United States

Hours

Reviews

3.6
319 reviews
5 stars
145
4 stars
67
3 stars
26
2 stars
12
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and lack of patience with children.

Haircut Quality

There were numerous complaints about inconsistent haircut quality, with many customers leaving dissatisfied with their cuts.

Coupon Issues

Several reviews mentioned that the location does not honor digital coupons, leading to frustration among customers.

Cleanliness

Multiple customers expressed concerns about unsanitary conditions and unclean tools used during haircuts.

Staff Competence

Feedback indicated a lack of skill among some stylists, particularly with specific hair types and children's haircuts.
  • BA
    Bill Arnold
    Nov 3, 2025
    5.0
    Amy always does a great job with our 6 year old son. She talks and interacts with him. She’s the best
  • JJ
    Jimmy
    Sep 22, 2025
    3.0
    As of September of 2025 (09/25) i paid 29$ for a haircut Most of the ladies there are asian and have verry thick accents, difficult to understand them.
  • BN
    Bryce Nickel (Naivedo)
    Sep 19, 2025
    1.0
    Lazy staff with zero customer service. Run!
  • CM
    christine m
    Aug 28, 2025
    4.0
    Haircut was okay. I was disappointed that they would not honor the $5 off coupon that I received from corporate Great clips. What goes the coupon if nobody honors it?
  • BA
    Blair Archer-Jessiman
    Aug 25, 2025
    1.0
    Id give this place negative 0 stars! I've never in my life had an issue before with Great clips. I called ahead of time asked many times. Do you do toddler hair and have someone who can have patience to cut a two year old hair. They said yes we do, no problem at all. We get there my son get up in the chair ready to go. I told her Kim the stylist he would not wear hair cape she put it on anyways. My son threw it on the floor. I said its okay I have spare outfits. She said what would you like I said a mullet she said it would not look good for him. My as first time mom said okay how about a curly fade. Kim said it lood for him. She started doing his hair everything was going good then 10 minutes in my son started to get fidget and move i asked can we stop and take a break she said no then baby get tired and be worse. I said okay but your website said you guys would take breaks. She said idk not here. I was like well his hair need to be done please. She like that it i was like this is bad it not finished she said well he moves to much. I was livid. Kim looked at me i was like im not paying for this she said okay fine bc she knew she messed up. My husband got his hair done by another person she did good. They doubled charged me first said my card didn't work on my husband i was stand at the door holding it open I told my husband use a different card he couldn't find it. I said here take our son and I finished paying. Well I saw that both my cards where charged. I went back in more mad. I said yall double charged me they said no. I said this is ridiculous she messed up my sons hair and I went off. Kim is an assistant manger she refused to talk to me because I screamed at her for messing up my sons hair. She had another dude she was helping while the other employees where trying to figure out why I got Dubble charged. Kim finally came over to give me my money back for one the Dubble charged. The old man in the back was laughing so yeah I yelled at him too. Im a first time mom and my first time experience getting my sons hair done was messed up. I had to go back later to get a refund bc they changed me 3 times when it was supposed to just be my husband hair cut. They said id have to wait to see the manger on Wensday. Im so upset! DO NOT SAY YOU CAN CUT TODDLERS HAIR IF TOU DO NOT HAVE PATIENCE OR TIME!!!!!!! If she would of been honest this all could of been avoided. I admitted it was wrong for me to yell but I was so upset about my child. DO NOT GO HERE FOR YOUR TODDLERS!!!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.