Great Clips in Lacey, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1350 Marvin Rd NE offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lacey, WA!
Many customers praised specific stylists like Vanessa and Sarah for their excellent haircuts and attentive service, while others reported negative experiences with different stylists.
Customer Service
Feedback on customer service was mixed; some customers appreciated the friendly and professional staff, while others encountered rude or unhelpful behavior.
Online Check-In Issues
Several customers expressed frustration with the online check-in system, noting that it did not work as expected and that walk-in customers were prioritized.
Consistency
While many customers reported consistent and satisfactory haircuts, there were notable complaints about poor quality cuts and uneven results from certain stylists.
Cleanliness and Environment
The salon was generally described as clean and organized, contributing to a positive atmosphere for customers.
WM
Will Mcdonald
2 days ago
5.0
They helped fix a bad haircut that I got at a different location. They were incredibly helpful and had fantastic service. I appreciate them!
LL
Lex
Jan 5, 2026
1.0
cut off way to much length...basically gave me a bowl cut when what i wanted was like a short wolf cut..i dont know what i got but its nothing like the image i showed the stylist. never getting my hair cut here again 👎
J9
Jit 94
Jan 4, 2026
5.0
Great service amazing hair stylists
PP
Paula
Oct 17, 2025
1.0
Never again... They are just learning and just nope ...
SP
Scott Pryor
Oct 2, 2025
5.0
Miss my friend Sarah at Hawks P salon while she is bonding with her new child. Can't wait till she returns, she listens well and works with you to achieve the look you are striving towards.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Hawk's Prairie offer?
Great Clips Hawk's Prairie offers haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow drying, and styling. Some salons also offer perm services.
Can I make an appointment at Great Clips in Lacey?
Great Clips is a walk-in salon with no appointments needed. However, you can use Online Check-In via the Great Clips app or website to add your name to the waitlist and save time.
How does Online Check-In work and how can it save me time?
Online Check-In lets you add yourself to the salon's waitlist, view estimated wait times, and receive text notifications when your wait is about 15 minutes, allowing you to spend less time waiting in the salon.
What are the opening hours of Great Clips at 1350 Marvin Rd NE, Lacey?
The salon is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 9 AM to 5 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips in Lacey sell haircare products?
Yes, they offer exclusively branded haircare products like Solutions by Great Clips®, Tea Tree Solutions®, and carry other commercial brands such as American Crew® and Paul Mitchell®.
Is Great Clips Hawk's Prairie wheelchair accessible and what payment methods are accepted?
Yes, the salon has a wheelchair-accessible entrance and accepts Mastercard and Visa debit/credit cards for payments.
Are there any nearby places to eat before or after my haircut at Great Clips in Lacey?
Yes, nearby dining options include Cold Stone Creamery for ice cream, Taco Del Mar for Mexican food, L&L Hawaiian Barbecue for barbecue, Panera Bread for cafe and bakery items, and McDonald's for fast food.
What nearby facilities can help if I have a medical need while visiting Great Clips Lacey?
Providence ExpressCare - Lacey Marketplace Urgent Care is located nearby for urgent medical care needs during your visit.
Are there nearby financial services near Great Clips in Lacey?
Yes, BECU Credit Union and Moneytree are nearby for banking and payday loan services, providing convenient financial support in the area.
What should I do once I arrive at Great Clips after checking in online?
Upon arrival, check in at the receptionist desk to let the stylists know you're there and they will complete your check-in process.