SEPHORA

4.1
134 reviews

About

Cosmetics StoreBeauty Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available

Location

SEPHORA
12670 120TH AVE NE, KIRKLAND, WA
98034, United States

Hours

Reviews

4.1
134 reviews
5 stars
87
4 stars
15
3 stars
6
2 stars
5
1 star
21
  • NN
    Nishaaa
    Nov 9, 2025
    1.0
    I’ve always loved Sephora and this used to be my go-to spot for all my favorite products. But honestly, after what happened yesterday, I’m really disappointed. The person at the counter with huge glasses was unbelievably rude and unprofessional. She made me wait in line even though there was literally no one else waiting for 5 to 8 mins and not wanting to finish billing my products! Her tone, expression, and attitude were so off-putting , racist — it felt like I was doing something wrong just by being there. What shocked me most was how unapologetic and stern she was, as if treating customers like that was totally fine. I am not sure why would sephora have people who dont know to deal with customers and provide some rude racist people on top of it. I’ve never had such a bad experience at Sephora before since 3 years of my shopping at this location, and it honestly made me question going back. Really sad to see this kind of behavior at a place I used to love.
  • YE
    Yourstruly_mary Estorque
    Sep 14, 2025
    5.0
    The staff are very helpful and friendly, especially when assisting you in finding your foundation shade. Weekends can be quite busy, so patience is appreciated if assistance is not immediately available.😊
  • GI
    Gunfights initiating
    Aug 26, 2025
    3.0
    regular
  • JJ
    Jacinth
    Aug 4, 2025
    5.0
    I was just in and all the girls were so nice and helpful. There was an eyeshadow stick that I liked at Ulta, but they were sold out there, so the Sephora girls helped me color match and find one that I was really happy with. They were also super patient and let me try on a lot of lipsticks until I found one I loved. Left very happy.
  • RG
    Rafaella Ghazvini
    Jul 12, 2025
    1.0
    Customer service is a zero out of ten. I usually shop at Nordstrom but decided to give this store a try since I live just two minutes away — big mistake. I will never step foot in this store again. Management seriously needs to train their staff better. Let your customers finish shopping instead of pushing them out and losing a sale. Completely unprofessional.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Kirkland, WA?

SEPHORA is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does SEPHORA offer in-store pickup and same-day delivery services?

Yes, SEPHORA offers both in-store pickup and same-day delivery options, with availability depending on your location.