Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Kent, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12962 SE Kent Kangley Road offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Kent, WA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
249 reviews
5 stars
154
4 stars
35
3 stars
10
2 stars
15
1 star
35
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
Mixed reviews on haircut quality, with several customers expressing dissatisfaction over cuts not matching their requests or being uneven.
Customer Service
Inconsistent customer service experiences reported, with some stylists being friendly and attentive while others were described as rude or dismissive.
Online Check-In
Many customers appreciated the convenience of online check-in, although some reported issues with wait times not aligning with their check-in status.
Overall Experience
Customers noted a range of experiences, from great cuts and friendly staff to significant dissatisfaction leading to a decision not to return.
- DRDavid Rawlins5 days ago1.0I wanted 1 inch cut off my hair, and Hannah decided to take creative liberties to make the top of my head stick up and to cut the sides and back WAY too short. She also charged me $12 for a shave where she cut my lip, then told me I moved as if she did not face her razor up at my nose on my top lip. This meant that as she did her upwards movement the tip of the razor started below my top lip, moving into it, then finally onto my skin. Every other shave I've ever gotten had the razor faced down and started under my nose, finishing before my top lip even starts. After that she was careless with the other parts of my face, leaving it super irritated. The whole experience was irritating and her arrogance regarding not caring about how I wanted my hair cut was disappointing. I probably wouldn't have left a review if she didn't cut my lip.
- JGJohn GriffinNov 28, 20255.0Veterans day. Free Cut. Can't complain about the price. The cut was as the name implies...great. Nice conversation with both stylists a male and female during my cut. The female lady(of S.Korean ethnicity)was particularly entertaining. Lively enthusiastic and both thanked me for my service. Quality people.
- CPChris PetskaAug 14, 20254.0Online check-in is the best
- KNKyle NukalaAug 9, 20255.0I had Sandra as my stylist. She did an amazing job on my hair and helped me find the perfect product for my hair. I will always go back to this location. Thank you😊
- DYDiane YehAug 6, 20255.0Sandra was very accommodating and gave me a wonderful experience donating to wigs for kids!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircut services are offered at Great Clips in Kent?
Great Clips in Kent offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow-drying, hair styling, and some salons offer perms.
How can I save time when visiting Great Clips?
You can save time by using Online Check-In to add your name to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait time is 15 minutes.
Do I need to make an appointment before visiting Great Clips at 12962 SE Kent Kangley Road?
No appointment is necessary; Great Clips is a walk-in salon. You can walk in anytime or check in online to skip the wait.
When is Great Clips in Kent open?
Great Clips is open Monday to Friday from 9 AM to 7 PM, Saturdays from 8 AM to 6 PM, and Sundays from 8 AM to 5 PM. The salon is closed on Thanksgiving and Christmas Day.
What payment options does Great Clips in Kent accept?
Great Clips accepts major credit cards including MasterCard and Visa. Debit card payments are also accepted; cash is not required.
Are there any hair care products sold at Great Clips?
Yes, the salon offers exclusive branded haircare products such as Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with other popular commercial brands.
Can I request a specific stylist using the Online Check-In at Great Clips?
No, the Online Check-In does not allow stylist requests to protect their safety, but Clip Notes® keeps track of your haircut preferences for any stylist to provide great service. You can request a stylist when you arrive, although it may increase wait time.
What are some nearby places I can visit before or after my haircut at Great Clips in Marketplace at Lake Meridian?
Nearby places include Sweet Notes Cafe for coffee, Jersey Mike's Subs for sandwiches, and Cream or CREAM Soft Serve Bar for ice cream and bubble tea. You might enjoy grabbing a snack or drink before or after your visit.
Is there public transit or parking nearby Great Clips at 12962 SE Kent Kangley Road?
Yes, the Lake Meridian Park and Ride is nearby, providing convenient public transit options to reach Great Clips and other local businesses.
Are there other beauty or wellness services near Great Clips in Kent?
Yes, nearby are businesses such as Trina Hair Salon for additional hair services, Perfect Nails Kent for nail care, Elements Massage for massage therapy, and Seattle Sun Tan Kent East for tanning.