Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Kennewick, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3911 W 27th Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Kennewick, WA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
349 reviews
5 stars
226
4 stars
67
3 stars
16
2 stars
12
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with haircut quality vary significantly, with some praising specific stylists while others report poor cuts and untrained staff.
Staff Attitude
Many customers appreciate the friendly and professional demeanor of the staff, although there are complaints about certain stylists being inattentive.
Wait Times
Customers frequently mention long wait times, with some expressing frustration over delays despite using the online check-in system.
Overall Satisfaction
While some customers are very satisfied with their haircuts and service, others express disappointment and a lack of consistency in quality.
- AKAlex KeelDec 28, 20251.0This place has turned into a complete hack job! I have gone to the same place multiple times, but today the stylist decided to give me a buzz cut even though the ticket that she printed out says 2 inches on top and now I look like I’m fresh out of arm boot camp! My teenage daughter could have done the same thing and I would have saved myself time and money. Stylist need to pay attention to whether her ticket says instead of talking the whole time. I will definitely be finding and new place to go, somewhere that actually has pride and what they do.
- MKMrs. KDec 17, 20253.0The thing about places like this is I never get the same person, nor do I ever really get a style I walk out feeling good about. I know for me, I've gone back and forth from this shop to the other one on Clearwater and every single time my hair cut is hideous. It will take about a month for it to look decent. I guess it's true, "you get what you pay for". I'm giving it a 3Star because even tho the cut is never what I'm always hoping for, the stylist are always nice and respectful and I'm sure they're doing the best they can. I could go elsewhere I know, but I'm just not willing to waste time and money on hair. When I get home I can make it look "good enough", in a months time it will look perfectly fine. Oh, and to be fair, I have two neighbors who also have their cuts here, which is how I discovered Great Clips, these two come out with fantastic cuts. So I've come to the conclusion my hair is the major issue .
- TTTammyDec 5, 20255.0Got a great haircut.
- SSStroamDec 5, 20254.0The app saves time but the quality of service is highly dependent on who is working there when you show up. For short or popular haircuts it's great. If you're picky you'll likely leave disappointed more often than not.
- TBTerri BOct 24, 20251.0Every time I try to go here my 15 minute wait is an hour long and I give up. SLOW is putting it mildly. Time means nothing to this store. I got no services because I gave up. I have other things to do with my time.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Canyon Center in Kennewick offer?
Great Clips provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drys, and styling. Some salons may also offer perms.
Do I need an appointment to get a haircut at Great Clips Canyon Center?
No appointment is necessary. You can walk in anytime, or use Online Check-In to save your spot on the waitlist and minimize wait time.
How does Online Check-In work at Great Clips?
Online Check-In allows you to add yourself to the waitlist remotely, view estimated wait times, and receive text alerts (ReadyNext) when your wait is about 15 minutes.
What are the Great Clips Canyon Center hours?
The salon is open Monday through Friday from 8 AM to 7 PM, Saturday from 8 AM to 6 PM, and Sunday from 9 AM to 4 PM. The salon is closed on Thanksgiving and Christmas Day.
Does Great Clips Canyon Center provide hair coloring or perm services?
Great Clips does not provide hair coloring services at this location. Perms are offered only at select salons; please call to confirm availability.
What payment options are accepted at Great Clips Canyon Center?
The salon accepts Mastercard and Visa credit cards, and also allows debit card payments. Cash is not required.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips Canyon Center has a wheelchair accessible entrance for customers with mobility needs.
Which nearby dining options can I visit before or after my haircut at Great Clips Canyon Center?
Nearby restaurants include Fiesta Mexican Restaurant, Fuego Mexican Grill, Dagupan Grill (Filipino and Asian cuisine), Burger King, and McDonald's, offering various dining choices near the salon.
What nearby entertainment venues are close to Great Clips Canyon Center?
Fairchild Cinemas - Southgate and Southgate 10 movie theaters are nearby, great options for a movie before or after your salon visit.
Are there any nearby services for pet grooming or dental care near Great Clips?
Yes, Caring Hands Grooming Salon offers pet grooming services nearby, and Southridge Dental and Smile Surfers Kids Dentistry provide dental care in the area.