Brand Certified
Great Clips
4.0(335 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
31519 Pacific Hwy S, Federal Way, WA
98003, United States
Certified by Great Clips • Feb 22, 2026
(253) 946-8705
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/wa/federal-way/31519-pacific-hwy-s
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Federal Way, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 31519 Pacific Hwy S offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Federal Way, WA!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.0
335 reviews
5 stars
185
4 stars
70
3 stars
17
2 stars
14
1 star
49
What are people saying?
AI-generated from recent customer reviews
Haircut Quality
Many customers reported dissatisfaction with the quality of haircuts, citing uneven cuts and failure to follow instructions.
Customer Service
Feedback on customer service was mixed; while some praised the friendliness and professionalism of staff, others reported rudeness and lack of attention.
Online Check-in
The online check-in system received both praise for convenience and criticism for inaccuracies and prioritization issues.
Empathy and Care
Some customers appreciated the empathy and care shown by stylists, particularly towards children and those undergoing difficult situations.
- KBKyle BJan 10, 20261.0I’ve been going to this location for the last year and every time I go they always seem to mess up my very simple haircut. Every time I get a different result. My most recent time they gave me a 2 on one side of my head and a 1 on the other. I’m tired of these bad barbers and will not be returning here again.
- PFPenny FriedmanNov 4, 20251.0Owner won't take any coupons and I found like seven of them on facebook and the internet, and she won't take any of them. Very unfriendly.
- DSDiane SnyderOct 17, 20255.0I don’t remember her name, I hope you can find it from my account. I had the same lady cut my hair the last 2 times and she does an amazing job.
- ESEmily SmithNov 12, 20195.0My toddler absolutely HATED getting his hair cut & styled so it could never be done, major melt downs, screaming, crying, kicking and even hitting a stylist; unacceptable behavior it was Horrible but his hair was getting way too long. I was so embarrassed, always had to go somewhere new every time and running out of places in my city that we went here for the first time. Emily was his stylist She is so Amazingly talented, fast, knows exactly what she’s doing. My Son trusted her and really liked her I was so shocked. We will never go anywhere else again but to see her when it’s that haircut time. I highly recommend her; She’s by far the BEST I’ve ever seen and made a loyal client out of Mitchell too!!! So, So very Happy Thank You 🙏🏼😃
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services are offered at Great Clips in Federal Way?
Great Clips provides haircuts for men, women, kids, and seniors, along with bang, neck, and beard trims. Additional services include shampoo, blow drying, hair styling, and some salons offer perms.
Can I use Online Check-In to save time before visiting the salon?
Yes, you can check in online to see estimated wait times and add yourself to the waitlist. You can also sign up for ReadyNext text alerts to be notified when it's your turn.
Do I need an appointment to visit Great Clips?
No appointment is necessary. Great Clips operates on a walk-in basis, although using Online Check-In can save you time.
What are the salon's operating hours?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips in Federal Way offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are Great Clips salons wheelchair accessible?
Yes, this Great Clips location has a wheelchair accessible entrance.
What payment methods are accepted at Great Clips Federal Way?
They accept major credit cards including MasterCard and Visa; debit cards are also accepted. Cash is not required.
What nearby dining options are available near Great Clips in Federal Way?
Nearby dining options include Pho Tai (Vietnamese and Thai cuisine), Bangkok Garden Thai Restaurant, Blimpie Subs & Sandwiches, Tokyo-ya Ramen, 85C Bakery Cafe, Taco Bell, and Yakitori Bar and BBQ. You can enjoy a meal before or after your haircut.
Are there any nearby retail or service stores close to Great Clips Federal Way?
Nearby retail stores include Sprint Store for mobile phones, JOANN Fabric and Craft Stores for arts and crafts, Best Buy for electronics, Petco for pet supplies and grooming, and Party City for party supplies. These are convenient places to shop when visiting Great Clips.
Is there a nearby shopping center for additional amenities when visiting Great Clips?
Yes, Great Clips is located by Pavilion Centre, a shopping center offering various retail and public plaza services. It’s convenient for combining your haircut with other shopping or errands.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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