Great Clips

3.9
300 reviews

About

Hair SalonBeauty Salon
Great Clips in Centralia, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1114 View Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Centralia, WA!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
1114 View Ave, Centralia, WA
98531, United States

Hours

Reviews

3.9
300 reviews
5 stars
162
4 stars
60
3 stars
18
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported inconsistent staffing levels, leading to long wait times and unexpected closures.

Service Quality

While some customers praised the haircuts and friendly staff, many expressed dissatisfaction with the quality of haircuts received, citing uneven cuts and lack of attention to requests.

Customer Experience

Several reviews highlighted a lack of greeting or acknowledgment from staff, contributing to a negative customer experience.

Online Check-In Problems

Customers experienced issues with the online check-in system, leading to confusion about wait times and appointments.

Mixed Reviews

Overall, experiences varied widely; some customers had positive interactions and satisfactory haircuts, while others reported severe dissatisfaction.
  • CC
    Chelan
    Nov 15, 2025
    1.0
    10 year frequentee of the Chehalis GC. Saw that the Centralia GC was at a 44 minute wait time on the online check-in. I decided to give it a go since it is closer. I will recap the visit of the Centralia Great Clips as follows: I checked in online for a hair cut, the estimated time was 44 minutes, and i was fifth in line. I fully do not plan on exactly 44 minutes, I anticipate extra wait, reasonably up to 15 minutes, its a salon, hair happens, whatever the case, I don't even believe its 44 minutes, I plan for more. I use my phone number for the text to head to the salon, its not coming through, but according to the online portion, there was 26 minutes and 2 people ahead of me. (This hair cut is for a child, just using 'I' since i am orchestrating). I leave my house to get there with 15 minutes (estimated wait online) because I'd rather be early and wait there, than miss a hair cut. Upon arrival, there are no patrons, and three employees, 2 are with clients cutting hair and the third is behind the check in counter. There is no greeting, or acknowledgement of presence. Once the employee behind the desk walks behind a partition, I heard a, "Welcome back", which is dont believe to be for me; Ive never set foot in this building. The time was 12:20. As we waited the next thirty minutes, 2 (seperate) patrons came in, and we're confirmed checked in online. Finally the desk worker asks us who we are and then confirmed my check in. By this time there was only 1 name ahead of my pending haircut. They gave a time frame to that person, (the hair cutter had to go to break) and told the other patron he had about a thirty minute wait. The worker finally updated the computer and the text message came through on my phone, for my time slot is next, and 15 minute wait. I check the app again and it goes from the 8 minute wait, back up to 20. 40 minutes later, the former hair cut gets done, (its not good looking), and they leave. The hair person lightly cleaned up the station and finally its time for my child's hair to get cut. Gets to chair and is getting ready, then the former hair cut who had been gone 5 minutes now, comes back with concerns about hair cut, and wanted more cut. They bumped my time slot further, remove my child from the chair. They do the alterations to the former clients hair, they leave again after 6 minutes. The stylist does not clean the tools. Asked stylist to clean tools. Her response was, "No, he didnt sit in the chair." I left the salon. Checked into Chehalis, and, as per usual, they were great. Probably don't go to Centralia.
  • KF
    Kyle French
    Aug 23, 2025
    1.0
    Arrived to get my haircut to a note on the door saying they were closed for the day. This place never seems to be open. Guess thats why hairmasters can charge $35 or whatever for a crappy haircut.
  • JM
    Jason Mooney
    Aug 13, 2025
    5.0
    It's great when they have staff at the Centralia location. I know times are tough getting employees so no stars taken off. Still get good cuts here for a good price.
  • JJ
    James Junior
    Jul 30, 2025
    1.0
    Just shut the place down already. The hours are unsteady, you don't cut hair until closed. This place has had issues for a couple years now.
  • BD
    Barbara Draper
    Jul 13, 2025
    5.0
    Kierra is great! Everytime!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.