Business Details
About
Hair SalonBeauty Salon
Great Clips in Burlington, WA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 191 Cascade Mall Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Burlington, WA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
395 reviews
5 stars
243
4 stars
67
3 stars
27
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Quality of Haircuts
Many customers reported dissatisfaction with the quality of haircuts, citing uneven cuts, rushed service, and lack of attention to customer requests.
Staff Performance
While some stylists received praise for their skills and friendliness, several reviews highlighted negative experiences with staff who seemed inexperienced or uninterested.
Customer Service
The overall customer service experience varied, with some customers appreciating the friendly atmosphere and quick service, while others reported issues with wait times and staff communication.
Online Check-In
The online check-in feature was frequently mentioned as a convenient tool, although some customers experienced discrepancies with wait times.
Mixed Experiences
Overall, customer experiences were mixed, with some expressing loyalty due to positive past experiences, while others vowed not to return after poor service.
- JEJulian EstradaNov 17, 20251.0The lady that cut my hair did the total opposite of what I wanted wanted a inch off the top and she cut all my hair off
- MWMandi WeatherlyOct 17, 20251.0The guy that cut my son’s curly hair was nice but obviously has no clue what he’s doing especially with curly hair. My son just wanted 2 inches off and the guy didn’t even section his hair. 1st attempt didn’t even make a dent (should have stopped there), we paid and stepped out and my son didn’t realize he could have said he wanted it shorter (he’s 13) so we went back in and asked if he could do an additional 2in. The guy was super nice and agreed. 10 min later he pulled me back to check and I about cried. Was lopsided and uneven. asked him to try and even it out and he used his fingers in a picking motion and to pick out the uneven strands and cut them between his thumb and index finger. Then he palmed the hair in to try and hide the horrible uneven strands that he apparently could not do. We thanked him and left. My son was a trooper and tried to say he liked it but I was just so unhappy. 10 min later he says he agrees it was horrible. I had to go to a different great clips to have hem fix it.
- TPTaylor PerkinsOct 15, 20251.0I have not been back and will. Ot return wont even take my daughter there the guy that cut my hair last did a terrible job and I was just leaving for vacation with my family and hide to hide my hair pulled back and hide my bangs and he just chopped my hair no idea what he was doing being told by another employee how to do it and then asked if I liked it at that point I was about to cry I said it was fine so I could get out without him touching anymore of my hair ive never had bangs go across my forehead ive always had side bangs and he chopped them I was so mad and just ready to leave and the words coming out of his mouth in a place of work like if you didnt want to cut my hair you could of let someone els do it instead I went on my family trip with really messed up choppy looking hair I was so upset and will not go back
- JEJoseph EverhartOct 4, 20251.0Worst haircuts I’ve received I have gotten 2 there and neither were good the last one was the worst of them!
- JRJohnathan RiveraSep 27, 20251.0Went in and asked for a simple burst fade and a half inch off the top. Amy manages to give me a high skin fade and recklessly cut the top taking almost all of it off. I was in the chair a total of 6 minutes. Too worried about seeing a bunch of clients.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services are offered at Great Clips in Burlington, WA?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampooing, blow drying, and hairstyling such as updos. Some salons also offer perms.
How can I save time when getting a haircut at Great Clips?
You can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and sign up for ReadyNext text alerts that notify you when it's nearly your turn, reducing in-salon wait times.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist before you arrive.
What are the regular operating hours for Great Clips at 191 Cascade Mall Dr in Burlington?
Great Clips is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
What payment methods does Great Clips accept?
Great Clips accepts major credit cards including Mastercard and Visa for payment.
Are hair coloring services available at Great Clips Burlington?
No, Great Clips salons do not offer hair coloring services.
Can I request a specific stylist through Online Check-In at Great Clips?
No, the Online Check-In system does not allow selecting a specific stylist. However, you can request a stylist upon arrival, though this may increase your wait time.
What nearby places can I visit around Great Clips Cross Court Center in Burlington?
Nearby, you can visit Sassy Nails & Spa, America's Best Contacts & Eyeglasses, Starbucks, Pizza Hut, and Target Burlington, among others. These offer options for nail care, eyewear, coffee, dining, and shopping before or after your haircut.
Is there a convenient coffee shop near Great Clips for a quick break?
Yes, there are Starbucks locations close to Great Clips at the Cross Court Center where you can enjoy coffee or smoothies before or after your salon visit.
What recreational or entertainment options are nearby Great Clips Burlington?
You can explore Anderson Butte National Recreation Trail nearby for outdoor activities or visit other businesses like Planet Fitness for fitness options near Great Clips.