SEPHORA

Reviews

• UU

  Ushi

  Nov 16, 2025
  2.0
  I shopped at Sephora today and spent around $300, but the experience felt disappointing. they never gave me any sample. When I asked for samples they only gave two random that were not even useful for me. I always enjoy trying new products, especially after a big purchase, but this time the customer service didn’t feel welcoming. I hope the store can improve the sample selection and customer interaction in the future.😩
• AD

  Ang D

  Nov 4, 2025
  3.0
  I visited the store yesterday and unfortunately didn’t have a great shopping experience. While I was looking at foundations, a sales associate stepped directly in front of me as they were helping another customer. I understand they were trying to assist someone, but it felt rude for them to just cut in front of me without even saying “excuse me”.. I ended up standing there awkwardly for a few minutes, unable to look at the products. So i had to leave and come back. I went to the fragrance section to pick up the item I originally came in for. It took a while to get assistance, and when I finally did, one of the associates kept trying to convince me to buy a different product because she said the one I wanted was “basic” :\ I understand they are trying to sell a new fragrance to me, but there are better ways to do that. I came to the store specifically to purchase a product I’ve been interested in for a while, and the experience felt dismissive.
• SB

  S B2020

  Nov 2, 2025
  5.0
  Amanda, the manager went out of her way to accommodate me in the schedule, she took great care. Great team.
• MJ

  Michaela Justiniani

  Oct 21, 2025
  5.0
  We had the pleasure of having Aleecia be our perfume specialist this evening. We were not sure what type of perfume we were even interested in when we walked in and she helped us throughout the entire process with a smile on her face. She was actually the best and we walked out BEAMING with a new perfume. Will definitely be back!
• NG

  Nicol G

  Aug 31, 2025
  1.0
  Was in yesterday trying to find a perfume I like. I was asking questions and was just getting dirty looks from the sales people. I really could have used some help and would have loved some help. They were super friendly/helpful to other people around me. I think I didn’t look “rich” enough for their help. I got zero help and because maybe to them I looked poor, that was the vibe I got, it seemed like they were just watching to make sure I wasn’t going to steal anything. I was wearing my work outfit heading to work after. They didn’t even tell me about the sampler sets I could try then choose my favorite for a full size bottle. I just found that out from a friend. They offered zero information and ignored me.I’m struggling to find a perfume I love, so would have been great to be treated with some respect. I ended up going to lush and buying from them because they were so incredibly nice and helpful.

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