Hair Cuttery

4.6
1635 reviews
The front entrance of Hair Cuttery at Monticello Marketplace.

About

Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Hair Cuttery
4680 Monticello Ave Ste 18e, Williamsburg, VA
23188, United States

Hours

Reviews

4.1
277 reviews
5 stars
188
4 stars
33
3 stars
6
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Stylist Expertise

Elliott and Crystal received numerous positive reviews for their exceptional skills in hair cutting and coloring, with many customers expressing satisfaction with their results.

Customer Service

While many customers praised the friendly and accommodating staff, there were notable complaints about rude behavior from some stylists, leading to a mixed perception of customer service.

Inconsistency

Several reviews highlighted inconsistent experiences, with some customers receiving excellent service while others reported dissatisfaction with their haircuts and treatments.

Cleanliness

The salon's cleanliness received mixed feedback, with some customers noting that the environment was well-kept, while others reported unsanitary conditions.

Family-Friendly

The salon was recognized as a good option for family haircuts, with staff making efforts to accommodate children and create a comfortable atmosphere.
  • MM
    Maureen MALLORY
    2 days ago
    1.0
    My granddaughter came in to have her hair lightened (her hair was dark brown from a store bought product she tried several months back) and have highlights put in. After 4.5 hours later she came out with 2 pieces of bleach blonde sides by her face and hair looking worse than when she went in. And to make matters worse, she was charged over $200. My granddaughter took in several pictures to show kind of what she wanted, she was told they couldn't do it as it would take several visits. And instead of advising her on what to do, they took it upon themselves to do "something " which made it worse. Unfortunately she had to get to work so she had to stay with the results! Needless to say, we won't be back and now I have to find someone that can fix it!
  • KA
    Kasey Aaron
    Nov 9, 2025
    5.0
    Kinley was great! The one thing I liked the most was that she was personable. She seemed to really be passionate about hair.
  • KK
    kuzucvk
    Nov 8, 2025
    1.0
    They wouldn’t accept this legitimate ad’s promo code. You won’t earn business or new clients this way, people. (Edit: & then they comment on the review with no resolution and a contradicting comment about ad transparency. A Facebook ad for their franchise is legitimate, to not accept it is ridiculous.)
  • PN
    Pam Neff
    Oct 26, 2025
    5.0
    I highly recommend Elliott. I chose someone with experience because I know how difficult it can be working with fine hair. He did exactly as I asked! Thank you, Elliott!
  • CB
    court brown
    Oct 23, 2025
    1.0
    Before I even got in the chair, I walked in for my appointment. Simply asked whomever the guy was that checked me in “whoever is cutting my hair do they know exactly how to cut a pixie style on African American textured hair” he stated “I’m just going to walk away from you bc we all try our best to do what we can” NUMBER ONE, that is poor customer bc this is MY HAIR AND MY MONEY! I want my hair done the right way. Number two, I’ve been to this place a few times and have good and bad service due to ppl telling me that they know what they’re doing and they did not. Number three, walking away was rude & nasty, yet very distasteful regarding me as an African American. I’ll NEVER go back again!

Frequently Asked Questions About Hair Cuttery

Where is Hair Cuttery located in Williamsburg, VA?

Hair Cuttery is located at 4680 Monticello Ave Ste 18e, Williamsburg, VA 23188.

What are the operating hours of Hair Cuttery in Williamsburg?

Hair Cuttery is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.