Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skills and attentiveness of specific stylists like Mina, Aine, and Kelsi, highlighting their ability to listen and deliver desired results.
Customer Service
Overall, the staff was described as friendly and professional, with several customers noting positive interactions and a welcoming atmosphere.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and unexpected charges, leading to frustration and loss of loyalty.
Inconsistent Experiences
While many had great experiences, there were notable complaints about poor haircuts and service, indicating inconsistency in quality.
Appointment Management
Several reviews mentioned issues with appointment scheduling and wait times, suggesting a need for better management of walk-in and appointment services.
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Callie
Nov 15, 2025
5.0
AHHH AMANDA IS THE BEST! She took her time she was extremely kind and professional she talks you through the whole thing she was perfect and my hair looks sooooooo good!
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Anna Fox
Oct 24, 2025
5.0
Ivonne is great with my two boys!
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Allison Croushorn
Oct 9, 2025
5.0
I had a younger stylist who was definitely in her learning process. But was very open to listening to my preferences. A more experienced stylist came and critique her in a very helpful way. She educated the newer stylist very well in ways that she could improve her cuts, it was nice seeing that type of mentorship Among coworkers. Overall, good experience and I am always happy with my Hair Cuttery cuts.
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Ali Caldwell
Sep 29, 2025
5.0
I had a fantastic experience with Dalia! She really took the time to listen to what I wanted and made sure I was comfortable throughout the whole appointment. Not only is she skilled and professional, but she's also super friendly and had a relaxed vibe. I also really appreciated that she wasn't pushy about buying products, which made the experience feel even more genuine. Highly recommend Dalia if you're looking for someone who truly cares about your hair and your comfort!
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Mary Fairbanks
Sep 4, 2025
5.0
Ava was wonderful. She cut and styled my hair perfectly. She listened to what I wanted and made it happen. She is a sweetheart. She told me step by step what she was doing to ensure there were no surprises. I’m very happy with my hair. Thank you, sweet Ava!