Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Customers frequently praised specific stylists like Sheila, Eryn, and Cherie for their skills, attention to detail, and ability to deliver desired results.
Customer Service
While many reviews highlighted friendly and welcoming staff, there were notable complaints about poor service, including long wait times and unprofessional behavior.
Communication Issues
Several customers expressed frustration over unclear pricing and lack of communication regarding appointment details, leading to unexpected charges.
Mixed Experiences
While many customers left satisfied with their haircuts and colors, others reported significant dissatisfaction with their results, indicating inconsistency in service quality.
Cleanliness and Atmosphere
The salon was generally described as clean and inviting, contributing positively to the overall customer experience.
CM
Charles Machmer
2 days ago
5.0
Kat was a great professional hair stylist whom listened to my wants on my hair and also asked questions and gave good feedback on what I would like my hair to look like since she is more of a professional with hair than I am. She also has excellent customer service as well.
AE
Alyssa Etheridge
Nov 8, 2025
5.0
Kat did a great job today adjusting to taking my appointment due to another stylist being out. I needed 5 inches taken off, long layers, and curtain bangs. She made sure to confirm length before cutting, and continued to make sure I was comfortable throughout the cut. I felt great leaving with my new look! This was my first time at the salon and with Kat but I’ll definitely be back! Thank you ❤️
AG
Andrea Gaines
Nov 3, 2025
5.0
I was a last minute walk in, just decided I wanted a cut on my lunch break lol Eryn was available. She listened and did exactly what I asked. My cut was quick and easy. I was pleased ! I’ll be back
NC
Nichole Copson
Oct 26, 2025
5.0
My stylist was Sheila! Today was our first day meeting and I cannot praise her enough! Fantastic experience, start to finish! From the moment I walked in she met me and was straightforward that she was running a little bit behind. She looked at all my inspiration photos prior to mixing colors and really listened to me! I asked for no golden blonde and she delivered! I am trying to grow my hair out and was certain I would need inches off for dead ends and nope! A lovely trim with layers really did the trick. I also talked to Shelia about our water and she recommended products within my budget to combat the hardness and save my color! Also! No awkward small talk! I hate when Stylist feel obligated to fill the void of silence!. I was able to scroll while she was in the zone working on my foils. I highly recommend Shelia! 10/10! Thank you so much for helping my confidence!
YY
Yin
Oct 26, 2025
1.0
My stylist never even showed up when I came by. Ended up having another person taking me after waiting a very long time. They had no idea what they were doing and in the end, they cut my hair too short. I asked them to refund and they said “oh just let it grow out.”
Hair Cuttery is located at 4000 Virginia Beach Blvd, Virginia Beach, VA 23452.
What are the operating hours for Hair Cuttery on weekdays?
Hair Cuttery is open from 8:00 AM to 8:00 PM Monday through Friday.
Does Hair Cuttery accept walk-in customers or is an appointment required?
Hair Cuttery welcomes both appointments and walk-ins; appointments are not required.
What payment methods can I use at Hair Cuttery?
You can pay at Hair Cuttery using American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Hair Cuttery have facilities for customers with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms.
How can I book an appointment at Hair Cuttery?
You can book appointments online at haircuttery.com, via their app, or by calling the salon at +1 757-340-9401.
What services does Hair Cuttery offer?
Hair Cuttery offers full-service haircuts, color, blow-outs, and styling for women, men, and children, plus professional hair care products.
Are there nearby places where I can eat before or after my Hair Cuttery visit?
Yes, nearby dining options include Bangkok Garden (Thai and Chinese cuisine), Hair of the Dog Eatery (American restaurant and bar), and Oahu Hawaiian BBQ for a Hawaiian meal.
Can I visit nearby stores during a Hair Cuttery appointment?
Absolutely, stores like Sally Beauty (beauty supplies), HobbyTown (hobbies and toys), and Dollar Tree (discount and grocery) are nearby for convenient shopping.
Is there parking available at or near Hair Cuttery?
Yes, Hair Cuttery has free onsite parking available for customers.