Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Several stylists received high praise for their skills and customer service, particularly Moon, Lisette, and Von, who were noted for their professionalism and ability to deliver desired results.
Customer Service
Mixed feedback on customer service; while some customers reported friendly and attentive experiences, others highlighted unprofessional behavior and poor communication from certain stylists.
Inconsistency
There were numerous complaints about inconsistent haircut quality and service, with some customers receiving excellent results while others experienced dissatisfaction and mistakes.
Wait Times
Customers expressed frustration with long wait times and poor time management, especially for walk-in appointments, indicating a need for better scheduling.
Atmosphere
The salon environment was generally described as friendly and welcoming, with many customers appreciating the positive vibe among staff.
JS
Jaimie Schlabach
2 days ago
5.0
Briley is an amazing cosmetologist!! I am Caucasian with free-form dreadlocks. Briley was able to make some sense of the wildness that resides atop my head. She put her heart and soul into it. This is a service that more hair cutteries should offer for dreadlock maintenance. She is so amazing!! The girls there have a great comroderie with one another and even though Briley is a wee bit younger than some of the other stylist, they respect her. She has a lot to show the world and I am glad that she is able to use her gifts to help others feel beautiful.
KK
kimberly kelley
Oct 30, 2025
5.0
My dad is 87 years old. He loved his haircut. Stylist was very professional and kind thank you
DL
David Luce
Oct 19, 2025
1.0
I've been going to this haircuttery for 10 years but the last few times I've gone the person seems to be in a rush or on there phone does a bad job and I'm still paying for it so I do not recommend going to this particular place
EA
Ersh San Agustin
Oct 2, 2025
1.0
This has been the most disappointing salon experience I’ve had. I provided a photo reference of curtain bangs, but the stylist was unable to follow the instructions and deliver the requested style. Even after I clarified and guided her, the result was still unsatisfactory. In addition, I was charged $83 for a haircut that did not reflect the quality or standard I expected.
MM
MT
Sep 26, 2025
2.0
Wow just wow!
I needed a haircut and came here because they were open they even have a big sign outside that says "walk in on a whim" so I figured this would be great I needed a haircut and I needed to do it before I went to work they opened at 8:00 fantastic. I opened the door and walked in, a lady was sweeping looked up and said can I help you without any version of a smile. I said what was probably the obvious in that I needed a haircut. She then ambled shaking her head no the entire time towards the desk where she said the first appointment will be at 10:00. So the two stars are for the fact that they are willing to open it just seems like sweeping the floor is much more important than the actual hair cutting for the record it takes about 15 minutes to cut my hair. maybe don't go here if you need a haircut maybe they should change the name to floor sweepery with a bad attitude!
Also I was so moved by This Woman's bad attitude I sat here and wrote this review no one has walked in or out of the front door sweeper lady still not cutting anyone's hair but I can say glad it's not mine.
What services does Hair Cuttery in Virginia Beach offer?
Hair Cuttery offers full-service hair salon treatments including cuts, color, blow-outs, and styling trends for women, men, and children, along with professional hair care products.
Where is Hair Cuttery located in Virginia Beach?
Hair Cuttery is located at 3877 Holland Rd Suite 402, Virginia Beach, VA 23452.
What are the operating hours of Hair Cuttery?
Hair Cuttery is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
How can I book an appointment at Hair Cuttery?
You can book an appointment online at www.haircuttery.com, via their mobile app available on iOS and Android, or by calling the salon directly.
Does Hair Cuttery accept walk-in customers?
Yes, Hair Cuttery welcomes both appointments and walk-ins for their services.
Which payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa credit cards.
Is Hair Cuttery accessible for wheelchair users?
Yes, Hair Cuttery has wheelchair accessible seating and wheelchair accessible restrooms to accommodate all guests.
Is there free parking available at Hair Cuttery?
Yes, Hair Cuttery offers free onsite parking for all customers.
What nearby restaurants can I visit before or after my appointment at Hair Cuttery?
Nearby dining options include Atl Wings for American and chicken dishes, Buffet City for Chinese cuisine, Ocean Grill Buffet for seafood, Subway and Jimmy John's for sandwiches, Dairy Queen for ice cream, and Starbucks for coffee and smoothies.
What other nearby wellness and beauty services are close to Hair Cuttery?
Nearby you can find Nails Only for nail care, Holland Windsor Crossing for additional beauty salon and barber services, and Planet Fitness for fitness needs.
Where can I go shopping near Hair Cuttery in Virginia Beach?
Lynnhaven Mall is a major nearby shopping center, and The Booster Box offers hobby supplies and fashion accessories.