Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Shaka is amazing! She listens to what you want and is patient and so kind!
MT
Mark Turpin
Mar 20, 2026
1.0
Head hundreds of haircuts. Must say by far not even close the worst that I’ve Ever had. She spent less than five minutes on me and just hacked A way like I was bothering her. Never again! Unbelievable.
EW
Erich Winter
Mar 19, 2026
5.0
Lily was absolutely incredible!! She quickly ascertained what I needed and delivered a great haircut and shampoo. Friendly, courteous, and expert service. Well done, Lily!
JK
Jackie Kido
Mar 17, 2026
1.0
Absolutely appalled and highly disappointed by the absolutely UNACCEPTABLE and terrible customer service provided at this location. I went in to get a haircut and walked in, 1 customer was there and a few hair stylists. The one lady asked if I had an appointment... no
She said well you'll have to make one
I was like , there's noone here and all I need is a quick trim. That might take 15 to 20 min. She said she had another customer coming in 30 min and couldn't he bothered.. are you kidding?
Is this what they are teaching these hairstylist nowadays? Because that is horrible customer service
I asked if the other ladies were available? She said no. They have other customers coming in and that if I cane back at 8, it was 535... not a chance
I was floored by the absolutely despicable and discourteous service that was happening. I honestly couldn't believe it. I've been a customer for over 20 years and this is by far the WORST I've ever endured in my life.
If this is what's happened to hair buttery, I'll be taking my business else where.
Noone should ever have to be subjected to such Poor customer service
I left because I was not going to habe any more of my time wasted by this atrocity and the audacity of these stylists
ED
Erica Jacqueline Diaz
Feb 28, 2026
1.0
I walked in 2/26/26 with my husband & we both wanted only our ends trimmed (we both have curly hair) Patrick took my husband & Shahla took me. I told her I had washed my hair that morning but I did not comb it, so it was tangled and in a braid. Mind you, She asked “so no wash?” I said “oh no, yes wash”. She proceeds to untangle my hair, did not take me back to wash it, i thought maybe she’d do it at the end & go over it. My cutt took 10 mins total. She did not section my hair, literally cutt chunks out & left a half job done. She was spraying my hair, nowhere leaving it wet. She cutt my hair DRY. You cannot cutt any hair let alone curly hair dry. Mind you I went back first and when I was done, she didnt even attempt to style it, it stayed the same way I came in there, a mess, now only this time, I was leaving with with a choppy haircutt.I immediately tied it up & waited for my husband to be done. In the middle of this a walk-in same as us came in, asked for her and she said she would be with him shortly. I asked if she had time for at-least a blow out she said no bc she had a walk in. While I was sitting next to my husband waiting, She then says she can blow out my hair now bc she was done. I said No, clearly I did not want her anywhere near my head anymore. Patrick tended to my husband in the most professional way ever. Washed his head, consulted with him, took his time, sectioned his hair & put product once he finished. I got none of that. We asked Patrick at check out if he had time to fix mine but he didnt so my husband booked for the following morning bc I literally broke down in tears once we got to the car. I got home, washed my hair & did a blow out & I started crying. My hair was so uneven, just ruined. I will attach photos of it here & I will also attach photos of how nice and curly my hair naturally is, I had not cutt it in 2 years. I did want all the dead tips gone, but she straight up ruined my hair. She rushed it and did not take her time. Never have I ever sat in a chair and had this experience let alone had the whole damn thing take damn near 15 mins top from the moment I sat down to the moment she was done. 2/27/26 I walk in to my appointment with Patrick, & honestly I walked out with a smile on my face, I felt 10 times better than the day before. He even gave me a discount as I was just in the day prior. I wasn’t even going to ask for anything but it did make me feel acknowledged & my feelings validated. He had to cutt more off my left side, bc it was just so choppy. Mind you on 2/26 we were celebrating our 11th year anniversary together but we had to reschedule to the next day bc there was no way I was leaving the house with a choppy haircut. We will be going back to Patrick, he has gained 2 new loyal customers & we even tipped him well & will continue to do so each time. I myself went to cosmetology school in 2019, & honestly Shahla should consider going back because what she did to my hair was completely unprofessional and embarrassing. Im honestly thinking about reporting her to the board bc what she did was the worst thing you could ever do to someone trusting you to do their hair. If you don’t have time, and cannot cutt hair (especially curly hair) properly, you should turn away the client rather than giving them the experience I had.
What services does Hair Cuttery in Sterling, VA offer?
Hair Cuttery provides full-service haircuts, color, blow-outs, and styling for women, men, and children.
Where is Hair Cuttery located?
Hair Cuttery is located at 22000 Dulles Retail Plaza Ste 184, Sterling, VA 20166.
What are the operating hours for Hair Cuttery?
Hair Cuttery is open Monday to Friday from 8 AM to 8 PM, Saturday 8 AM to 7 PM, and Sunday 9 AM to 6 PM.
Do I need to make an appointment at Hair Cuttery or do they accept walk-ins?
Hair Cuttery welcomes both appointments and walk-ins; appointments can be scheduled via their app, website, or by calling.
What payment options are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Hair Cuttery offer any discounts for new customers?
New customers can schedule now and get $3 off their service at Hair Cuttery.
Is Hair Cuttery in Sterling, VA wheelchair accessible?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms and welcomes all guests inclusively.
Are there any nearby restaurants where I can eat before or after my appointment at Hair Cuttery?
Yes, nearby dining options include Milk & Honey Southern Inspired Kitchen, Pei Wei Asian Kitchen, Cheeburger, California Tortilla, &pizza, Potbelly Sandwich Shop, and Starbucks.
Where can I find nearby mobile phone stores around Hair Cuttery?
Nearby mobile phone stores include T-Mobile and Verizon, both close to Hair Cuttery at Dulles Retail Plaza.
Are there other hair or beauty salons near Hair Cuttery in Sterling, VA?
Yes, nearby beauty salons include Bubbles Salons and Avalon The Lifestyle Nail Salons, both offering hair and beauty services.
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