Stylist Quality
Many customers praised the skill and professionalism of various stylists, particularly highlighting Michelle, Layton, and Schoene for their excellent service and ability to meet customer requests.
Customer Service
While some reviews noted friendly and attentive service, others reported issues with communication and professionalism, particularly with newer or less experienced staff.
Inconsistency
Several customers experienced dissatisfaction with their haircuts, citing uneven results or not receiving the styles they requested, leading to frustration and disappointment.
Appointment Issues
Multiple reviews mentioned difficulties with scheduling, including being turned away for walk-ins and issues with appointment times not being honored.
Overall Experience
The salon received mixed feedback, with some customers expressing satisfaction and a desire to return, while others vowed not to return due to poor experiences.