Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Sahar, Marjan, and Neda for their excellent haircuts and attentive service.
Customer Service
Mixed feedback on customer service; while some praised the staff's friendliness, others reported rude behavior and lack of attention.
Inconsistency
Several reviews highlighted inconsistency in service quality, with some customers experiencing great results while others left disappointed.
Pricing Issues
Some customers expressed dissatisfaction with pricing practices, feeling that charges were inconsistent or higher than advertised.
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Nicole Kezmarsky
Jan 3, 2026
5.0
Mindy is always a delight. She listens to my thoughts and then helps me decide what cut is best for my hair. I have been going to her for years and will keep going back.
SG
Sofia Gallo
Jan 2, 2026
1.0
Did a waxing service and it was the worst thing, besides being extremely burned, the woman didn't pull all the hairs off my face. Do not recommend in South Riding VA! Awful!!!!
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Gigi Montilla
Dec 26, 2025
5.0
Sharon was a great hairstylist she made sure she hat I was comfortable with the length before she cut anymore she made sure I knew the the hairstyling risk of my haircut before she cut anything and she gave me advice on how to deal with my hair and what would be good for it she gave me exactly what I wanted and I’m very happy with the results and experience she’s a very wonderful stylist and it was a Wonderful experience I will definitely come back to her!
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Michelle Elizabeth VanDeven
Dec 23, 2025
5.0
The manager, Marjan was excellent! The previous day I got a haircut and blow out. Upon first appearance it seemed well done. After returning home and washing and straightening the next morning I could see that the layers were very choppy and uneven. I reached out in the morning and by the afternoon, Marjan brought me in and had it corrected by her assistant manager. She was also kind enough to issue a refund. Excellent customer service!
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Joodie
Dec 23, 2025
1.0
I came in for a simple trim with very long hair and left with it cut extremely short. I’m incredibly disappointed. The stylist did not listen to my requests at all and completely ignored what I asked for. The experience felt unprofessional, and the quality of service was far below expectations. To make matters worse, even after tipping generously, there was no acknowledgment or courtesy—no thank you or goodbye, just attention immediately shifted to the next customer. I did not feel respected or valued. Unfortunately, this reminded me why I stopped going to this location.
Proceed with caution.