Great Clips

4.1
231 reviews

About

Hair SalonBeauty Salon
Great Clips in Roanoke, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2022 Electric Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Roanoke, VA!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
2022 Electric Rd, Roanoke, VA
24018, United States

Hours

Reviews

4.1
230 reviews
5 stars
150
4 stars
32
3 stars
10
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their attentiveness and care during haircuts.

Quality of Haircuts

Feedback on haircut quality was mixed; while some customers received excellent cuts, others reported dissatisfaction with uneven or rushed services.

Wait Times

Several reviews mentioned issues with wait times, particularly with online check-in not being honored, leading to frustration among customers.

Pricing

Customers appreciated the affordable prices, but some noted recent increases and expressed concerns about value for money.

Staff Consistency

There were mentions of inconsistency in staff performance, with some stylists receiving high praise while others were criticized for poor service.
  • JP
    Judy Prettyman
    Nov 3, 2025
    1.0
    I really don’t like to leave a bad review but this has been preying on me for a few days. I went in for trim and shape up. I showed Grayson a photo of how I would like my hair cut; a style I normally have. She started cutting and cutting and before I realized what she was actually doing, I was extremely short. The very shortest I have ever had my hair and not one bit like the photo I showed her. I am terribly disappointed in this haircut. So others beware if you get her and have a particular way you want your hair cut. I won’t make that mistake again.
  • KC
    Karen Cogley
    Oct 24, 2025
    5.0
    Thank you! I appreciate Erica at Great Clips in Roanoke, VA! Wonderful cut and terrific customer service!
  • TT
    Tomi
    Sep 9, 2025
    2.0
    Just got mine and another person's hair cut. Usually, I never have an issue with this location, but today was different. Becca cut both of our hair and had something uncalled for to say to both of us. From correcting someone who doesn't know much about hair to saying that my hair wasn't long enough for layers that I wanted in an inspo pic, it was automatically hostile from the beginning. I'm not sure if she was just having a bad day or if she's just like that daily. Any other hairdresser I've had there dries my hair so I can actually see what my hair looks like, but she'd rather leave our hair sopping wet even though we tipped her before the haircuts. I had to ask her to dry my hair a little more, and she said that I'd need to pay extra for "styling" when I just wanted to leave without wet hair. Overall, great place, not-so-great hairdresser.
  • DR
    David Rush
    Aug 19, 2025
    5.0
    Drop me in for a short wait and give me a very nice haircut
  • DB
    Dawn Burch
    Aug 16, 2025
    5.0
    I took 5 kids in for cuts. The boys weren't sure what they wanted. The lady talked with them and went slow, let them look at it and see if they wanted to continue. The other lady put bangs on one of the girls and it looks fabulous. Soooo very pleased!!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.