This profile is uncertified and using publicly sourced data
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Business Details
About
SpaDay SpaMassage SpaSauna
Scents of Serenity Organic Spa is an award-winning spa in Richmond, VA, offering true organic luxury in a tranquil, exquisitely designed setting created for deep relaxation, renewal, and total well-being, which sets us apart. As a premier day spa, facial spa, and massage spa, we offer calming, brightening organic facials; customized skincare treatments; anti-aging therapies; therapeutic massages for chronic pain relief; healing sauna sessions; herbal bath soaks; and holistic wellness experiences using toxin-free, cruelty-free products. Guests love our serene ambiance, waterfall accents, and highly skilled, compassionate team devoted to personalized, five-star service. Visit our spa in Richmond, VA, and book your restorative escape today.
Location
Hours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.