SEPHORA

4.0
313 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter from Broad St. and drive to the back of the mall to the Blue lot 2. Look for curbside pickup signs 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
11800 W BROAD ST, RICHMOND, VA
23233, United States

Hours

Reviews

4.0
313 reviews
5 stars
193
4 stars
45
3 stars
16
2 stars
6
1 star
53
  • KD
    Kari Dandurand
    4 days ago
    5.0
    Nia is always a pleasure to work with year after year! ❤️
  • GK
    G K
    Dec 21, 2025
    5.0
    I had a DoorDash order to do which I did not know would involve me finding a store in a mall. When I got there the Christmas rush was on. As a male I don’t know much about makeup. Ava saw me struggling and stepped up to help. She helped find all my items and checked me out with her handheld device. I was having a really long day and Ava approaching me and getting me in and out helped a lot.
  • MG
    Micah Gaudio
    Dec 6, 2025
    5.0
    “Sephora Short Pump: Where My Wallet Goes to Cry but My Daughter Goes to Achieve ROUGE Glory.” Stopped in “just to look” and somehow helped my daughter hit Rouge status, which I’ve learned is basically the Sephora version of becoming a Marvel Avenger. The staff was amazing, the samples flowed like confetti, and the total at checkout… priceless. (Painful, but priceless.) Would shop again. After my credit card recovers.
  • CL
    Christopher Long
    Nov 28, 2025
    4.0
    Nice, clean, organized store. Went on Black Friday and they had everything coordinated well for the shoppers.
  • SB
    Sarah B
    Nov 24, 2025
    5.0
    Great experience here this afternoon, employees went out of their way to help, and were so kind and happy. The store was also organized and not a mess. Also really good selection of everything.

Frequently Asked Questions About SEPHORA

What are the regular store hours for Sephora at Short Pump Town Center?

Sephora is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.

Is Sephora open on major holidays?

Sephora is closed on November 27 and December 25, but open with varied hours on November 28, December 24, December 31, and January 1.