Brand Certified
SEPHORA
4.0(315 reviews)
Certified by SEPHORA • Feb 22, 2026
Business Details
11800 W BROAD ST, RICHMOND, VA
23233, United States
Certified by SEPHORA • Feb 22, 2026
(804) 360-0060
Certified by SEPHORA • Feb 22, 2026
https://www.sephora.com/happening/stores/richmond-short-pump
Certified by SEPHORA • Feb 22, 2026
About
Certified by SEPHORA • Feb 22, 2026
Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location):
1. Enter from Broad St. and drive to the back of the mall to the Blue lot
2. Look for curbside pickup signs
3. Park in designated space
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by SEPHORA • Feb 22, 2026
Hours
Certified by SEPHORA • Feb 22, 2026
Reviews
4.0
315 reviews
5 stars
194
4 stars
46
3 stars
16
2 stars
6
1 star
53
- PPpdoodleFeb 4, 20265.0I went in today looking for a specific brand of brown mascara. Lethe helped me. She actually went beyond helping me find the mascara. She showed a genuine interest in what I was looking for (and why). Lethe was so friendly, helpful, and very easy to talk to. We had a great conversation as well! Thank you for making me feel valued!
- KMKathy MawbyJan 20, 20264.0So much to see and choose from in makeup, skincare products and more. Higher end merchandise so a little pricey but friendly staff and a great place to find special presents.
- KDKari DandurandJan 8, 20265.0Nia is always a pleasure to work with year after year! ❤️
- GKG KDec 21, 20255.0I had a DoorDash order to do which I did not know would involve me finding a store in a mall. When I got there the Christmas rush was on. As a male I don’t know much about makeup. Ava saw me struggling and stepped up to help. She helped find all my items and checked me out with her handheld device. I was having a really long day and Ava approaching me and getting me in and out helped a lot.
- MGMicah GaudioDec 6, 20255.0“Sephora Short Pump: Where My Wallet Goes to Cry but My Daughter Goes to Achieve ROUGE Glory.” Stopped in “just to look” and somehow helped my daughter hit Rouge status, which I’ve learned is basically the Sephora version of becoming a Marvel Avenger. The staff was amazing, the samples flowed like confetti, and the total at checkout… priceless. (Painful, but priceless.) Would shop again. After my credit card recovers.
Frequently Asked Questions About SEPHORA
What are the regular store hours for Sephora at Short Pump Town Center?
Sephora is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Is Sephora open on major holidays?
Sephora is closed on November 27 and December 25, but open with varied hours on November 28, December 24, December 31, and January 1.
Does Sephora offer in-store pickup and delivery options?
Yes, Sephora offers in-store and curbside pickup as well as same-day delivery services depending on location and fees.
What popular beauty brands can I find at Sephora?
Sephora carries brands like Fenty Beauty by Rihanna, Drunk Elephant, Anastasia Beverly Hills, NARS, Estée Lauder, Chanel, and many more.
How can I find Sephora's location and contact information?
Sephora is located at 11800 W Broad St, Ste 1416, Richmond, VA 23233 inside Short Pump Town Center. You can contact them at +1 804-360-0060.
Does Sephora have wheelchair accessible facilities?
Yes, Sephora has wheelchair accessible entrances and parking to accommodate customers' needs.
Can I use mobile payment or debit cards at Sephora?
Yes, Sephora accepts mobile NFC payments and debit cards; cash-only is not required.
Are there other beauty or spa stores near Sephora at Short Pump Town Center?
Nearby you can find Charlotte Tilbury beauty salon and spa, as well as LUSH cosmetic and beauty supplies, perfect for exploring more beauty options after visiting Sephora.
What nearby clothing stores can I visit along with Sephora?
Near Sephora, there are stores like Journeys, Hollister Co., Anthropologie, American Eagle & Aerie Store, Express, and Gap for clothing and fashion needs.
Are there any nearby places to relax or enjoy treats after shopping at Sephora?
You can enjoy a visit to The Red Door Spa or Elizabeth Arden Red Door Spa for relaxation, or stop by Godiva Chocolatier and Sweet Shoppe for delicious treats nearby.
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