Brand Certified
Rowan Short Pump Town Center
5.0(755 reviews)
Certified by Rowan Short Pump Town Center • Feb 22, 2026
Business Details
11800 West Broad Street, Richmond, VA
23233, United States
Certified by Rowan Short Pump Town Center • Feb 22, 2026
(804) 404-6874
Certified by Rowan Short Pump Town Center • Feb 22, 2026
https://heyrowan.com/pages/short-pump-town-center-piercing-studio
Certified by Rowan Short Pump Town Center • Feb 22, 2026
About
Certified by Rowan Short Pump Town Center • Feb 22, 2026
Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.
Details
- Free street parkingAvailable
- Paid street parkingAvailable
Location
Certified by Rowan Short Pump Town Center • Feb 22, 2026
Rowan Short Pump Town Center
11800 West Broad Street, Richmond, VA
23233, United States
Hours
Certified by Rowan Short Pump Town Center • Feb 22, 2026
Reviews
5.0
755 reviews
5 stars
743
4 stars4
3 stars2
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff, particularly Sophia, for being professional, kind, and attentive during the piercing process.
Customer Experience
Many reviews highlighted positive experiences, especially for children, with staff being patient and comforting, making the process enjoyable.
Cleanliness and Safety
The establishment was noted for its cleanliness and hygienic practices, contributing to a sense of safety for customers.
Service Efficiency
While most experiences were positive, there were some complaints about appointment scheduling and wait times, indicating room for improvement in service efficiency.
- DTDeja & Lawryn Taylor6 days ago5.0Nurse Angie was amazingggg with our 4 month old! Her perfectionism helped so much and she explained everything thoroughly. It’s so clean and nice in there as well !! I highly recommend!!!
- HMHolly Morris6 days ago5.0My 8 year old was very nervous to get her first piercing. We definitely came to the right place. They were very patient and it was a wonderful experience!!
- DQDeana QuinonezFeb 14, 20265.0Sophia was awesome!! She made me feel at ease. Front desk was also great!! Very helpful, I didn’t get her name but I wish I did! Highly recommend!
- MSMS SJMFeb 14, 20265.0Sophia was extremely welcoming and warm!! She is awesome, I got 2 helix piercings, she was patient through the process and explained the process ver well. Thank you ladies!!
- JYJessica YoungFeb 14, 20265.0Sophia was SO great with our toddler! All of the staff was super friendly. Great experience for the Littles!
Frequently Asked Questions About Rowan Short Pump Town Center
What is Rowan Short Pump Town Center known for?
Rowan Short Pump Town Center specializes in providing a fun, celebratory, and safe ear piercing experience using licensed nurses and hypoallergenic products to ensure piercing for everyone.
What are the operating hours of Rowan Short Pump Town Center?
Rowan is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of piercings and services does Rowan Short Pump Town Center offer?
They offer ear piercing services including children's piercings, ear lobe piercings, ear cartilage/helix piercings, and also operate as a jewelry store.
Where is Rowan Short Pump Town Center located?
Rowan Short Pump Town Center is located at 11800 West Broad Street, #1058, Richmond, VA 23233, USA.
How can I book an appointment at Rowan Short Pump Town Center?
You can book an appointment online via their reservation page at https://heyrowan.com/pages/short-pump-town-center-piercing-studio.
What kind of products can I find at Rowan Short Pump Town Center?
They offer earrings, hoop earrings, stud earrings, necklaces, and piercing aftercare products.
Who performs piercings at Rowan Short Pump Town Center?
All piercings are performed by licensed nurses to ensure a safe and professional experience.
What nearby stores can I visit while at Rowan Short Pump Town Center?
Nearby, you can visit stores like J.Jill for women's clothing, Urban Outfitters for fashion accessories, and Finks Jewelers for additional jewelry options.
Are there dining options near Rowan Short Pump Town Center?
Yes, The Cheesecake Factory and Rock Bottom Restaurant & Brewery are nearby dining options where you can enjoy a meal before or after your piercing appointment.
What relaxation and beauty services are available near Rowan Short Pump Town Center?
Nearby you can find the Elizabeth Arden Red Door Spa and The Red Door Spa offering beauty and spa services, perfect for relaxation after your visit.
Brand Certified Facts from Rowan Short Pump Town Center
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Certified February 22, 2026Yext Knowledge Graph
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