Business Details
About
Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.
Location
Rowan Short Pump Town Center
11800 West Broad Street, Richmond, VA
23233, United States
Hours
Reviews
5.0
673 reviews
5 stars
663
4 stars3
3 stars2
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised staff members, especially Sophia and Angie, for their professionalism, patience, and kindness during the piercing process.
Child-Friendly
Many reviews highlighted the positive experiences for children, noting the staff's ability to make the process comfortable and enjoyable for young clients.
Cleanliness
The establishment received commendations for its cleanliness and hygienic practices, contributing to a reassuring environment for customers.
Customer Experience
Overall, customers reported a seamless and positive experience, with many expressing a desire to return for future services.
Expertise
The staff was recognized for their knowledge and ability to explain the piercing process and aftercare, which helped ease customer concerns.
- NCN CheathamNov 16, 20255.0Nurse Sophia was amazing with my girls. The atmosphere was fun, and clean. She made them feel at ease and the process was quick and easy from start to finish.
- JHJulia HubbardNov 16, 20255.0i got a few piercings with sophia and she was GREAT! i also upgraded some of my earrings and she helped me design my stack and it looks so good. really recommend coming here for piercings, it was almost painless and super quick!! great for first time piercers or just anyone wanting new earrings/jewlery! thank you sophia!!!
- LHLaura HouffNov 15, 20255.0My daughter had a wonderful experience at Rowan. Sophia was very helpful and informative about the piercing process.
- SSSouthern Mommy StyleNov 15, 20255.0Sophia was professional , patience and kind! She explained everything throughly- great experience- highly recommend
- CMCarolin McDonaldNov 15, 20255.0Sophia was awesome. I walked in and she suggested a flat piercing when I was just going in with my daughter. I was intrigued by her idea and returned a week later. She then put my piercing exactly where I wanted it! The piercing was quick and painless, the information clear, and buying cute Christmas gifts was easy with her help!
Frequently Asked Questions About Rowan Short Pump Town Center
What is Rowan Short Pump Town Center known for?
Rowan Short Pump Town Center specializes in providing a fun, celebratory, and safe ear piercing experience using licensed nurses and hypoallergenic products to ensure piercing for everyone.
What are the operating hours of Rowan Short Pump Town Center?
Rowan is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of piercings and services does Rowan Short Pump Town Center offer?
They offer ear piercing services including children's piercings, ear lobe piercings, ear cartilage/helix piercings, and also operate as a jewelry store.
Where is Rowan Short Pump Town Center located?
Rowan Short Pump Town Center is located at 11800 West Broad Street, #1058, Richmond, VA 23233, USA.
How can I book an appointment at Rowan Short Pump Town Center?
You can book an appointment online via their reservation page at https://heyrowan.com/pages/short-pump-town-center-piercing-studio.
What kind of products can I find at Rowan Short Pump Town Center?
They offer earrings, hoop earrings, stud earrings, necklaces, and piercing aftercare products.
Who performs piercings at Rowan Short Pump Town Center?
All piercings are performed by licensed nurses to ensure a safe and professional experience.
What nearby stores can I visit while at Rowan Short Pump Town Center?
Nearby, you can visit stores like J.Jill for women's clothing, Urban Outfitters for fashion accessories, and Finks Jewelers for additional jewelry options.
Are there dining options near Rowan Short Pump Town Center?
Yes, The Cheesecake Factory and Rock Bottom Restaurant & Brewery are nearby dining options where you can enjoy a meal before or after your piercing appointment.
What relaxation and beauty services are available near Rowan Short Pump Town Center?
Nearby you can find the Elizabeth Arden Red Door Spa and The Red Door Spa offering beauty and spa services, perfect for relaxation after your visit.