Perception-Organic Spa

4.5
271 reviews
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Business Details

2902 West Cary Street, Richmond, VA
23221, United States
(804) 855-1989
https://www.perceptionorganicspa.com/
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About

Day SpaBeauty Supply StoreMassage Spa
We are committed to providing our clients with the highest level of relaxation in a truly peaceful environment through the use of green practices and organic products. We strategically select retail partners that share our passion for the environment and the well-being of our clients. Our commitment to natural products includes using organic or wild-crafted whenever possible. We seek out products that are free of toxins, parabens, surfactants, synthetic fragrances, and dyes. Animal testing is not tolerated by our spa and we choose to partner with brands that respect the same values. In addition, we strive to use only recycled materials for all of our packaging, paper products, retail bags, and marketing collateral. Lots of careful thought and love went in to making Perception Organic Spa a home. Our loyal clients say we are one-of-a-kind and look forward to returning again and again. We welcome you to join our family! After just one signature service in our spa, you will see why so many clients have made Perception their "home".

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Perception-Organic Spa
2902 West Cary Street, Richmond, VA
23221, United States

Hours

Reviews

4.3
196 reviews
5 stars
150
4 stars
9
3 stars
12
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the skilled and friendly staff, particularly mentioning specific technicians for their excellent services.

Atmosphere

The spa's ambiance was frequently described as relaxing and beautiful, contributing to a positive overall experience.

Pricing Issues

Several reviews highlighted concerns about pricing changes and perceived overcharging for services, leading to dissatisfaction.

Communication

Customers reported mixed experiences with staff communication, particularly at the front desk, affecting their overall satisfaction.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding service inconsistencies and specific negative experiences.
  • FB
    Frankie Butler
    Jan 4, 2026
    5.0
    Might be the best massage I've ever had! Katheryn was fabulous.
  • CS
    Caroline Stone
    Oct 19, 2025
    5.0
    Absolutely amazing place with great decor and friendly staff. I highly recommend Kim for any manicure!
  • GM
    Genna Martin
    Sep 6, 2025
    5.0
    I always enjoy my time at Sen Organic! The people are so friendly, the environment is relaxing, and the service is excellent, for an organic spa, the prices are very reasonable too.
  • SV
    Shatoria Veasey
    Feb 20, 2021
    5.0
    Went for couple massages and we loved the atmosphere walking through the door. I had therapist Tom and oh my goodness was he amazing. My boyfriend has had back issues since a previous car accident and he couldn’t stop talking about how he felt so much relief after his massage with Jacquelin. We both are in agreement that we will be returning. Thanks Jacqueline and Tom! We feel like new people!
  • AG
    Anna Gavryliuk
    Feb 18, 2018
    5.0
    This is the best nail spa I’ve ever been to! They have many good nail techs but my most favorite is Ti! I highly recommend this place!
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Frequently Asked Questions About Perception-Organic Spa

What are the opening hours of Perception Organic Spa throughout the week?

Perception Organic Spa is open Monday 1pm-7pm, Wednesday-Thursday 10am-8pm, Friday 10am-7pm, Saturday 9am-6pm, and Sunday 12pm-5pm. It is closed on Tuesdays.

What is Perception Organic Spa's commitment to natural and organic products?

They use organic or wild-crafted products free of toxins, parabens, surfactants, synthetic fragrances, and dyes, choosing brands that do not test on animals and using recycled materials for packaging and marketing.