Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skill and attentiveness of the stylists, highlighting their ability to listen and deliver desired results.
Customer Service
While most reviews noted friendly and welcoming staff, there were some complaints about rudeness and lack of professionalism from certain employees.
Experience Quality
Overall, customers reported positive experiences, with many expressing satisfaction with their haircuts and the salon environment.
Inconsistency
Some customers experienced significant inconsistencies in service quality, with a few reporting unsatisfactory results and poor communication.
MC
Marissa Castro
2 days ago
5.0
Yasmine did a fantastic job on my wolfcut! I’m thoroughly satisfied and I’ll definitely be coming back for appointments. She’s very sweet and made me feel comfortable the whole time. Thank you so much!!
DG
Don Garstang
6 days ago
2.0
Great Clips haircut for a salon price. They maybe spent 5 minutes on my haircut and charged me over $30 not including tip. I won't be going back.
CA
Carla Adwell Webb (KC Adwell)
6 days ago
5.0
I called ahead to see if they waxed eyebrows and was pleased they did. Clean shop. Kind staff. Great haircut as she really listened and took her time.
BW
Brittney Woolfolk
Dec 31, 2025
5.0
I definitely would come back. I enjoyed my visit. My hair stylist was very knowledgeable,honest,and down to earth. Both Stylist were awesome, with a sense of humor .They listen and know how to take care of their customers! Very Convenient!
TB
tressa brooks
Dec 28, 2025
5.0
Taj was patient and kind and she handled me with TLC. She gave me good advice and recommendations for my hair damage.
Hair Cuttery is located at 7000 Forest Avenue Suite 200, Richmond, VA 23230.
What are the operating hours of Hair Cuttery in Richmond?
Hair Cuttery is open from 8:00 AM to 8:00 PM Monday through Friday, 8:00 AM to 7:00 PM on Saturdays, and 9:00 AM to 6:00 PM on Sundays.
Does Hair Cuttery accept walk-in customers or are appointments required?
Hair Cuttery welcomes both appointments and walk-ins; appointments are not required.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Hair Cuttery accessible for people with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, and free onsite parking.
Can I book a Hair Cuttery appointment online or through an app?
Yes, appointments can be scheduled online at www.haircuttery.com, through the Hair Cuttery app available on iOS and Android, or by calling the salon.
What types of hair services does Hair Cuttery offer?
Hair Cuttery offers a full range of hair services including cuts, color, blow-out, and styling trends for women, men, and children.
Is Hair Cuttery welcoming to children and the LGBTQ community?
Yes, Hair Cuttery welcomes children, is LGBTQ friendly, and is a transgender safe space.
What nearby dining options are available near Hair Cuttery at 7000 Forest Avenue?
Nearby dining options include Starbucks for coffee, Jersey Mike's Subs and Chipotle Mexican Grill for quick meals, Marco's Pizza and B.GOOD for healthier restaurant choices.
Are there any fitness or wellness centers near Hair Cuttery?
Yes, Orangetheory Fitness is nearby for gym and boot camp workouts, and The DRIPBaR Richmond Reynolds Crossing offers medical spa services.
What other beauty and health services are located near Hair Cuttery?
Near Hair Cuttery, you can find V Nails & Spa for nail care, Brush Up Dental and Richmond Dentures and Implants for dental services, and Laser & Skin Surgery Center of Richmond for dermatology and skin care.