Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skills and professionalism of various stylists, particularly Yasmine, Taylor, and Ryann, for their ability to deliver excellent haircuts and color.
Customer Service
Feedback was mixed regarding customer service; while some stylists were noted for their friendliness and attentiveness, others were criticized for being rude or unprofessional.
Inconsistency
Several reviews highlighted inconsistencies in service quality, with some customers experiencing excellent results while others reported dissatisfaction with their haircuts.
Atmosphere
The salon environment received positive remarks for being welcoming and clean, contributing to a pleasant overall experience for many clients.
Communication
Effective communication was noted as a strong point by many customers, especially when stylists took the time to listen to their needs and preferences.
AW
Adrienne Williams
5 days ago
1.0
The woman made it seem like she understood I just wanted a trim and then tapered my hair so now it is much shorter in the back than the front. The front is about 4 times longer and at the ball of my head or basically my heads highest point it starts getting shorter and shorter until it is 1 inch long. I am trying to grow my hair out and i just had a trim 3 months prior. I am so upset and because its curly i couldn’t tell until i got home and realized damn i’ve been growing my hair out and now I can’t do anything with it and probably will have to go get it recut and pay someone else more money just to get my hair evened up and equivalent to a few months of growth. This has never happened to me where I went some place and they cut off more than I wanted. She basically gave me a haircut/style when I only asked for a trim.
SM
Sarah Martin
Nov 12, 2025
5.0
Professionally managed and clean setting, with welcoming and skilled hair designers
AB
A Brown
Nov 5, 2025
5.0
She did any amazing job on my hair! The experience was great from start to finish! I will be a repeat client. If your anxious about finding a new stylist or salon I highly recommend you go see Yasmine.
TL
Tracy Lombardo
Oct 23, 2025
5.0
Bryone is great! She is friendly, fun and good at what she does. I get the Cibu Luminous Smooth Blowout every week! My hair always looks great!
EJ
Erika Jacobson
Oct 15, 2025
1.0
Not one person out of 4 looked up to say hi or welcome or anything. The person behind the desk was rude and unprofessional. I would recommend them all a class in customer care! Not once have I rated anyone a one star but hopefully they will see it as a chance to shape up!
Hair Cuttery is located at 7000 Forest Avenue Suite 200, Richmond, VA 23230.
What are the operating hours of Hair Cuttery in Richmond?
Hair Cuttery is open from 8:00 AM to 8:00 PM Monday through Friday, 8:00 AM to 7:00 PM on Saturdays, and 9:00 AM to 6:00 PM on Sundays.
Does Hair Cuttery accept walk-in customers or are appointments required?
Hair Cuttery welcomes both appointments and walk-ins; appointments are not required.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Hair Cuttery accessible for people with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms, and free onsite parking.
Can I book a Hair Cuttery appointment online or through an app?
Yes, appointments can be scheduled online at www.haircuttery.com, through the Hair Cuttery app available on iOS and Android, or by calling the salon.
What types of hair services does Hair Cuttery offer?
Hair Cuttery offers a full range of hair services including cuts, color, blow-out, and styling trends for women, men, and children.
Is Hair Cuttery welcoming to children and the LGBTQ community?
Yes, Hair Cuttery welcomes children, is LGBTQ friendly, and is a transgender safe space.
What nearby dining options are available near Hair Cuttery at 7000 Forest Avenue?
Nearby dining options include Starbucks for coffee, Jersey Mike's Subs and Chipotle Mexican Grill for quick meals, Marco's Pizza and B.GOOD for healthier restaurant choices.
Are there any fitness or wellness centers near Hair Cuttery?
Yes, Orangetheory Fitness is nearby for gym and boot camp workouts, and The DRIPBaR Richmond Reynolds Crossing offers medical spa services.
What other beauty and health services are located near Hair Cuttery?
Near Hair Cuttery, you can find V Nails & Spa for nail care, Brush Up Dental and Richmond Dentures and Implants for dental services, and Laser & Skin Surgery Center of Richmond for dermatology and skin care.