Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised specific stylists like Diego, Bry, and Natalie for their skills and ability to deliver desired results.
Customer Service
Overall, customers reported positive experiences with friendly and welcoming staff, although there were some complaints about unprofessional behavior from certain stylists.
Mixed Experiences
While many reviews were positive, there were also several negative experiences regarding haircuts not meeting expectations and issues with appointment scheduling.
Cleanliness and Environment
The salon was generally described as clean and comfortable, contributing to a pleasant atmosphere for clients.
VW
Veronica Williams
1 day ago
5.0
Very clean. Professional warm and welcoming staff. Natalie did such a great job on my haircut!! 10 out of 10 👍🏽👍🏽
AM
alexis mayhew
6 days ago
5.0
The staff is amazing! Everyone is so friendly and does a great job. Natalie usually does my hair and amazes me every time.
AC
alyssa charbonneau
Feb 19, 2026
5.0
Dylan took such good care of me today, I can’t say enough about how happy I am with her work! I’ve never had any coloring so I was going in blind and trusting. She asked a lot of questions and was great at figuring out what I wanted despite my “what would you suggest?”. The whole time I felt in control of the process despite having no clue what was going on and never having heard the word balayage. I appreciated her breaking down prices beforehand (I also wanted a cut) and helping me stay within my budget without compromising the end product—which I LOVE. If you want a talented stylist who’s just as invested in your hair as you are, I highly recommend Dylan.
MH
Melanie Harris
Feb 12, 2026
5.0
I had Dylan cut my hair. She was friendly, knowledgeable, and confident that she could help me address my fine, thin, low-density hair, and to the extent that I feel like I’m sporting a new look, she certainly met expectations.
I hadn’t been into a Hair Cuttery in a long time, so I was impressed by their line of hair care products. Dylan explained the various products and helped me choose which ones to start out with (shampoo and conditioner, in my case). I was happy with the time and money I spent, which, by the way, was quite reasonable.
I recommend. :)
NB
Nico Berardelli
Feb 10, 2026
5.0
Natalie is just fantastic at everything. She deserves a trophy for her service and knowledge!! She helped save my hairline and taught me how to style my hair the correct way for my job interview!
What services does Hair Cuttery in Richmond, VA offer?
Hair Cuttery offers full-service hair salon services including cuts, color, blow-outs, and styling for women, men, and children. Appointments and walk-ins are welcome.
Where is Hair Cuttery located in Richmond?
Hair Cuttery is located at 3154 W Cary St, Richmond, VA 23221.
What are the operating hours of Hair Cuttery on weekdays?
Hair Cuttery is open Monday through Friday from 8:00 AM to 8:00 PM.
Does Hair Cuttery accommodate walk-in customers in Richmond?
Yes, Hair Cuttery welcomes both appointments and walk-ins at their Richmond location.
What payment methods are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa credit cards.
Is Hair Cuttery in Richmond wheelchair accessible and inclusive?
Yes, the salon has wheelchair accessible seating and restrooms, welcomes LGBTQ customers, and is a transgender safe space.
How can I book an appointment at Hair Cuttery?
You can book an appointment online at www.haircuttery.com, via their app, or by calling the salon directly.
What nearby places can I visit before or after my salon appointment at Hair Cuttery?
You can visit Cary Court Park & Shop for shopping, Smoothie King or Kokee Tea for refreshments, or Bijou Nail Bar for additional beauty services nearby.
Are there any financial services near Hair Cuttery in Richmond?
Yes, Edward Jones financial advisors Christopher Campbell and Joshua Pucci have offices near Hair Cuttery in Cary Court area.
What dining options are close to Hair Cuttery that I might enjoy after my haircut?
Nearby dining options include Ginger Thai Taste, Ginger Restaurant, and Babe's of Carytown, offering a range of Asian and other cuisines.
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