Business Details
About
Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
244 reviews
5 stars
151
4 stars
29
3 stars
7
2 stars
4
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some stylists praised for their friendliness and professionalism, while others were criticized for rudeness and lack of attention.
Quality of Haircuts
Many customers reported satisfaction with their haircuts, particularly praising specific stylists for their skills, while others expressed disappointment with the results, indicating inconsistency in service quality.
Pricing Issues
Several reviews highlighted concerns about pricing transparency, with customers feeling misled about costs and experiencing unexpected charges for services.
Appointment Management
Numerous customers reported issues with appointment scheduling, including long wait times and being turned away despite having booked appointments.
- MMMary Mohammed3 days ago5.0Alexis knew exactly how I wanted my hair cut. She did a great job! Thank you!
- RRRoben RiceJan 4, 20261.0Very upseti asked for silver hair got blonde thevgirst time. She redid it got some color of gray with brown and blonde highlights. Never got the hair cut because she was in a hurry. Got there at one did not leave till 4:30. Do not like my hair color at all. Will never come back unless somebody fixes this mess for free.
- TKTrish KalopodesJan 3, 20265.0I had an amazing experience today at Hair Cuttery. The young lady was so polite and did just what I wanted. She did not rush and took her time with me. I will definitely return to her!
- AHA HutchisonDec 23, 20255.0mary is an outstanding stylist! mary greeted me upon my arrival and got right to business. she washed and cut my hair exactly how i asked her. mary is professional and personable and i highly recommend her.
- MWMiracle WDec 16, 20255.0I’m so glad I found Teqoia after she left! If you’re looking for her she’s on instagram as hairbycocorva I always loved how she does my braids and my son’s locs
Frequently Asked Questions About Hair Cuttery
What types of hair services does Hair Cuttery in Richmond, VA offer?
Hair Cuttery offers full-service hair services including cuts, color, blow-out, and styling for women, men, and children.
Where is Hair Cuttery located in Richmond?
Hair Cuttery is located at 9193 Staples Mill Rd, Richmond, VA 23228.
What are the operating hours for Hair Cuttery on weekdays?
Hair Cuttery is open Monday from 10:00 AM to 6:00 PM, Tuesday and Friday from 9:00 AM to 9:00 PM, and Wednesday and Thursday from 10:00 AM to 6:00 PM.
Is Hair Cuttery open on weekends and what are the hours?
Yes, Hair Cuttery is open on Saturday from 8:00 AM to 7:00 PM and on Sunday from 9:00 AM to 6:00 PM.
Can I walk in for a haircut or do I need to make an appointment?
Hair Cuttery welcomes both appointments and walk-ins, so you can visit without an appointment.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there free parking available at Hair Cuttery?
Yes, Hair Cuttery offers free onsite parking for customers.
Are Hair Cuttery salons accessible and inclusive?
Yes, Hair Cuttery provides wheelchair accessible seating and restrooms, welcomes LGBTQ+ customers, and is a transgender safe space.
What nearby dining options can I visit before or after my appointment at Hair Cuttery?
Nearby dining options include Pizza Hut, Subway, and Hunan Cafe, where you can enjoy pizza, sandwiches, and Asian cuisine respectively before or after your visit.
What other services are located near Hair Cuttery that might interest customers?
Nearby services include Vista Dental and Best Smiles Staples Mill for dental care, CVS Pharmacy for prescription needs, and Bruster's Ice Cream for a sweet treat.
Are there any convenient financial services close to Hair Cuttery?
Yes, the Jackson Hewitt Tax Service and The Exchange Network ATM are nearby for tax help and ATM access, along with Western Union for money transfers.