Brand Certified
Hair Cuttery
4.4(1064 reviews)
Certified by Hair Cuttery • Feb 22, 2026
Business Details
9193 Staples Mill Rd, Richmond, VA
23228, United States
Certified by Hair Cuttery • Feb 22, 2026
(804) 672-9756
Certified by Hair Cuttery • Feb 22, 2026
https://locations.haircuttery.com/va/richmond/9193-staples-mill-rd
Certified by Hair Cuttery • Feb 22, 2026
About
Certified by Hair Cuttery • Feb 22, 2026
Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Hair Cuttery • Feb 22, 2026
Hours
Certified by Hair Cuttery • Feb 22, 2026
Reviews
4.4
1,064 reviews
5 stars
825
4 stars
80
3 stars
26
2 stars
26
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some stylists received high praise while others were criticized for rudeness and lack of professionalism.
Stylist Skill
Many customers were satisfied with their haircuts and color, particularly praising specific stylists, while others reported dissatisfaction with the results.
Cleanliness
Several reviews mentioned the salon's cleanliness issues, with some customers noting a messy environment upon arrival.
Pricing Concerns
Customers expressed frustration over unexpected pricing increases and lack of transparency regarding costs.
- SSsarah2 days ago5.0Jalisa nailed it! Made the experience easy and made sure I got exactly what I wanted. 10/10, would recommend.
- BBBrittneyFeb 19, 20265.0Absolutely amazing! I believe I have found my forever hair stylist!
- FRFlora RobinsonFeb 13, 20265.0Mary was professional, very sweet, and gentle with me. I truly trust to cut my hair. Blessing to Mary!
- BWBrittany WalkerJan 30, 20263.0My stylist Jalisa was great and took care of me very well great customer service she deserves 5 stars! This could of been a 5 star but let’s talk about the salon walking in no one greats you or even speak, I know this is a hair salon but my first impression of this location is it’s a very messy location out of all The HC I’ve been too, trash wash overflowing my stylist had to clean up before she can even start on her clients hair my stylist came in 5 minutes after me she had to clean up before she could even start my appointment! that’s ridiculous it was hair all over the floor and their WAS NOT a client near the hair. I was interested in buying some products but the display lights don’t work. It’s very dark and not welcoming at this salon.
- MSMonica SimmsJan 22, 20265.0I called at the last minute and was able to get an appointment right away which was so convenient. My hair appointment was with Mary, and she is very nice very knowledgeable and I intend on using her services again.
Frequently Asked Questions About Hair Cuttery
What types of hair services does Hair Cuttery in Richmond, VA offer?
Hair Cuttery offers full-service hair services including cuts, color, blow-out, and styling for women, men, and children.
Where is Hair Cuttery located in Richmond?
Hair Cuttery is located at 9193 Staples Mill Rd, Richmond, VA 23228.
What are the operating hours for Hair Cuttery on weekdays?
Hair Cuttery is open Monday from 10:00 AM to 6:00 PM, Tuesday and Friday from 9:00 AM to 9:00 PM, and Wednesday and Thursday from 10:00 AM to 6:00 PM.
Is Hair Cuttery open on weekends and what are the hours?
Yes, Hair Cuttery is open on Saturday from 8:00 AM to 7:00 PM and on Sunday from 9:00 AM to 6:00 PM.
Can I walk in for a haircut or do I need to make an appointment?
Hair Cuttery welcomes both appointments and walk-ins, so you can visit without an appointment.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there free parking available at Hair Cuttery?
Yes, Hair Cuttery offers free onsite parking for customers.
Are Hair Cuttery salons accessible and inclusive?
Yes, Hair Cuttery provides wheelchair accessible seating and restrooms, welcomes LGBTQ+ customers, and is a transgender safe space.
What nearby dining options can I visit before or after my appointment at Hair Cuttery?
Nearby dining options include Pizza Hut, Subway, and Hunan Cafe, where you can enjoy pizza, sandwiches, and Asian cuisine respectively before or after your visit.
What other services are located near Hair Cuttery that might interest customers?
Nearby services include Vista Dental and Best Smiles Staples Mill for dental care, CVS Pharmacy for prescription needs, and Bruster's Ice Cream for a sweet treat.
Are there any convenient financial services close to Hair Cuttery?
Yes, the Jackson Hewitt Tax Service and The Exchange Network ATM are nearby for tax help and ATM access, along with Western Union for money transfers.
Brand Certified Facts from Hair Cuttery
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