Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Many customers praised the skills and professionalism of specific stylists like Laleh, Rachel, and Tracy, noting their ability to deliver desired haircuts and styles.
Customer Service
Overall, customers appreciated the friendly and accommodating nature of the staff, although there were some reports of poor service and communication from certain stylists.
Mixed Results
While many customers left satisfied with their haircuts, there were several complaints about uneven cuts and stylists not following requests, leading to disappointment.
Appointment Issues
Some customers experienced long wait times and scheduling problems, which affected their overall satisfaction with the service.
Pricing Concerns
Several reviews mentioned rising prices and dissatisfaction with the value received for the cost of services.
ZG
Zoe Garcia
Feb 18, 2026
5.0
I had a fantastic time with Gracie. She is incredibly knowledgeable about my hair type (very curly/voluminous) and I felt cared for the whole way through.
WO
Wade O
Feb 13, 2026
5.0
My stylist Erin did a fantastic job and when I need another cut I hope she's available. Fantastic work! 10/10
RW
Ryan Wright
Feb 11, 2026
5.0
Laleh is the best stylist Iβve ever had. I drive 45 minutes to receive and quality and stylish haircut. She is always patient, accommodating, and makes the Stony Point Hair Cuttery welcome to everyone!
JH
Jacinda Hardy
Feb 9, 2026
5.0
Rachel did an amazing job as always with reviving my natural hair from prior color damaged that I had done to it. She brought it back to life again! I'm very thankful ππΎππΎ for her gifted hands and expertise.
KR
Keaton Ringley
Feb 8, 2026
5.0
I showed up late for my appointment because I went to the wrong hair Cuttery location. The girl who cut my hair squeezed me in and did a fantastic job!
Hair Cuttery is located at 3084 Stony Point Rd Unit 43, Richmond, VA 23235.
What services does Hair Cuttery offer?
Hair Cuttery offers cut, color, blow-out and styling trends for women, men, and children along with professional hair care products.
What are the business hours of Hair Cuttery?
Hair Cuttery is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I book an appointment online at Hair Cuttery?
Yes, you can schedule an appointment online at www.haircuttery.com or via their mobile app for exclusive offers and seamless booking.
Does Hair Cuttery accept walk-in customers?
Yes, Hair Cuttery welcomes both appointments and walk-in customers.
What payment methods does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Hair Cuttery accessible for people with disabilities?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, and offers free onsite parking.
Are children welcome at Hair Cuttery?
Yes, Hair Cuttery welcomes children and provides services for all ages.
What nearby places can I visit before or after my Hair Cuttery appointment?
You can visit nearby places like The Granite Grill for American cuisine, Einstein Bros. Bagels for breakfast or snacks, and SEPHORA for beauty and spa shopping, all located conveniently near Hair Cuttery.
Are there other hair salons near Hair Cuttery at Stony Point Shopping Center?
Yes, nearby hair salons include Blu Jae Salon Suites and Diva Nails Salon for additional beauty services.
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