Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Richmond, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4376 S Laburnum Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Richmond, VA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
328 reviews
5 stars
200
4 stars
57
3 stars
23
2 stars
12
1 star
36
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
Customer experiences with stylists are mixed; while some stylists like Dee and Tammy receive high praise for their skills and customer service, others have been criticized for poor execution and lack of attention to customer requests.
Service Quality
Many customers appreciate the friendly and professional service, but there are numerous complaints about inconsistent quality and stylists not following instructions.
Online Check-In
The online check-in system is generally well-received, allowing for quick service, but some customers reported issues with wait times and the salon not honoring appointments.
Management Issues
Several reviews highlight problems with management, including inconsistent hours and poor communication regarding appointments, leading to customer frustration.
Overall Satisfaction
While some customers express satisfaction and loyalty to the salon, others report negative experiences that deter them from returning.
- MTManolo Anleu tuquerNov 30, 20255.0Dee did an excellent job with my hair. Great personality and will definitely be back again in the future.
- MMMelNov 10, 20251.0Went to this place to get curtain bangs. Showed 3 pictures and the stylist agreed she understood what the ask was. She ended up cutting a huge chunk of hair straight and short. Had to get it fixed at another Great Clips and they couldn’t manage to fix it either. Awful.
- CLChef LewOct 29, 20255.0There are so many reasons I keep coming back to Great Clips — the service is always exceptional, and the staff are true professionals. On 10/27/2025, after years of encouragement, I finally took my spouse to my usual Great Clips. She was nervous at first, but Latoya was calm, kind, and reassuring every step of the way. She asked thoughtful questions and double-checked to make sure she understood exactly what was wanted. The care and attention Latoya gave made all the difference — my spouse hasn’t stopped talking about how great her experience was! Nita is also wonderful, and my hair always looks amazing after every visit. Huge thanks to both Latoya and Nita for their professionalism and outstanding customer service. We’ll definitely be back!
- PNPaul NguyenOct 10, 20255.0I had Dee as the stylist she did a haircut on mee and it was the best cut I ever had omg her interactions made me felt so comfortable and welcoming. Would recommend her to all my friends thanks again for a wonderful job see u again!!
- SFSparks FlyOct 6, 20255.0Dee did a great job on my haircut today she listened well and followed directions I usually have a hard time explaining my haircut but she did great
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips Laburnum Park Shopping Center?
Great Clips offers haircuts for men, women, kids, and seniors; bang, neck, and beard trims; shampooing; blow drying; hairstyling such as updos; and perm services at select salons.
Can I make an appointment at Great Clips, or is it walk-in only?
Great Clips is primarily a walk-in salon with no need for appointments. You can also use Online Check-In to add yourself to the waitlist and save time before arriving.
How does the Online Check-In system work at Great Clips?
Online Check-In lets you add yourself to the waitlist, view estimated wait times, and sign up to receive a ReadyNext text alert when your wait time reaches 15 minutes, helping you spend less time waiting.
Are stylist requests possible when using Online Check-In?
Stylist requests are not available through Online Check-In for safety reasons. However, you can request a particular stylist upon arrival at the salon, but this may increase your wait time.
What are the payment options accepted at Great Clips Laburnum Park Shopping Center?
Great Clips accepts Mastercard and Visa for payment.
What are the operating hours of Great Clips at 4376 S Laburnum Ave, Richmond, VA?
Great Clips is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Laburnum Park Shopping Center offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What nearby restaurants are close to Great Clips where I can eat before or after my visit?
Nearby restaurants include Subway, China King Chinese Restaurant, R Town Wings, Sunday Service Soul Food, and Taco Bell, offering various dining options for your convenience.
Are there any nearby health and medical services near Great Clips Laburnum Park Shopping Center?
Yes, nearby health and medical services include Hudson Raidah DDS PC (dentist), DaVita Laburnum Dialysis (medical center), and Grifols Biomat USA - Plasma Donation Center.
What other shops and services are conveniently located near Great Clips at 4376 S Laburnum Ave?
Nearby shops and services include Just Because Gift Shop (flowers and gifts), Cricket Wireless (mobile phone store), Tobacco Zone 2 (tobacco shop), Atlantic Union Bank, Union First Market Bank, and Best Buy (electronics).