Business Details
About
Hair SalonBeauty Salon
Great Clips in Richmond, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5623 W Broad St offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Richmond, VA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
379 reviews
5 stars
263
4 stars
59
3 stars
16
2 stars
14
1 star
27
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some praising friendly and skilled stylists while others reported rushed and unsatisfactory haircuts.
Stylist Competence
Feedback indicated inconsistency in stylist skills, with some customers receiving excellent haircuts while others experienced poor results, particularly with more complex styles.
Online Check-In
Many customers appreciated the convenience of online check-in, which helped reduce wait times, although some expressed frustration with the system's effectiveness.
Pricing
Customers generally found the pricing to be reasonable, especially for the quality of service, but some noted that prices have increased over time.
Atmosphere
The salon was often described as clean and welcoming, with friendly staff contributing to a positive overall atmosphere.
- MMMelNov 10, 20251.0Came here to get a haircut fixed after a different location messed up the original cut. The stylist wasn’t helpful and ended up having to fix this at home. This could’ve been done via YouTube. Save your money.
- JWJordan WirthmanOct 17, 20255.0Well priced, quick, friendly.
- DDDarin DillSep 3, 20255.0Francis is a great hair stylist. She is my personal stylist, she is very polite.
- RPRandy PuryearAug 28, 20255.0Great cut!!! Stylist even ‘fixed’ previous cut mistakes!
- HPHitesh PardasaniAug 25, 20251.0Very rushed and rough service. I left with redness and bleeding on my beard, and when I asked for aftershave, nothing was provided. Clippers didn’t seem cleaned properly, and the beard trim was left half-done. Poor experience overall.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Libbie Place provide?
Great Clips Libbie Place offers haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow drying, hair styling, and some salons offer perm services. No appointment is necessary; walk-ins are welcome.
How does the Online Check-In service at Great Clips work and how can it save me time?
Online Check-In allows you to add yourself to the salon's waitlist remotely, see estimated wait times, and sign up for ReadyNext text alerts to get notified when your wait time reaches 15 minutes, helping you minimize waiting at the salon.
What are the operating hours for Great Clips at 5623 W Broad St in Richmond, VA?
Great Clips is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Can I schedule an appointment at Great Clips or do I have to walk in?
Great Clips salons operate primarily on a walk-in basis. While you cannot schedule an appointment, you can use Online Check-In to add your name to the waitlist before arriving to save time.
Does Great Clips Libbie Place offer hair coloring or perm services?
Great Clips salons do not provide hair coloring. Perm services are available at select salons; you should call the specific Great Clips salon to inquire if they offer perms.
What payment methods are accepted at Great Clips 5623 W Broad St?
This Great Clips location accepts MASTERCARD and VISA credit cards. They also accept debit cards but do not require cash only.
Are there any nearby dining options where I can eat before or after my haircut appointment at Great Clips Libbie Place?
Yes, nearby dining options include Pronto Pizzeria for pizza, Shorty's Diner offering American cuisine, Metro Diner for casual dining, and Einstein Bros. Bagels for coffee and bagels. You can enjoy a meal nearby before or after your visit.
What other health and personal care services are available near Great Clips on W Broad St?
Nearby, you can find optometrists like Robert G Rainer and West End Eye Care, dental services at Richmond VA Dental Arts, nail care at Fantastique Nails, and vitamin supplements at The Vitamin Shoppe, offering convenient access to health and beauty services.
Are there shopping and retail options near Great Clips in Libbie Place?
Yes, nearby shopping options include the Libbie Place Shopping Center, AT&T Store for mobile needs, Stationary and office supplies at STONES OFFICE EQUIPMENT, and pet supplies at PetSmart, so you can easily combine errands with your salon visit.
Does Great Clips Libbie Place have wheelchair accessible entrances and what is their policy on stylist requests?
Great Clips Libbie Place has wheelchair accessible entrances for customer convenience. While you cannot request a specific stylist via Online Check-In, the salon uses Clip Notes® to ensure consistent haircuts. You can request a stylist in person upon arrival, though it may increase wait time.