Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Portsmouth, VA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5905 High St W offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Portsmouth, VA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
226 reviews
5 stars
158
4 stars
27
3 stars
14
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service quality, with some praising the professionalism and skills of certain stylists, while others expressed dissatisfaction with specific haircuts and attitudes of some staff members.
Staff Friendliness
Many reviews highlighted the friendly and welcoming nature of the staff, contributing to a positive atmosphere during visits.
Consistency
While several customers noted consistent good experiences and haircuts, there were also complaints about uneven cuts and missed requests, indicating variability in service.
Wait Times
Customers appreciated the minimal wait times, especially when using the online check-in system, allowing for quick service.
- BSBrenda SalacupDec 22, 20255.0My. Hair really needed to be trimmed. Did not have an appointment. Vee Vee did a great job. Spent under $20.00. Gave her a tip. I think it is preferred appointments. About, they take walk-ins also. Great people with the know how of what they are doing. Even got a coupon for next time. Thanks Vee Vee! 😊
- SDSteve DickinsonNov 10, 20255.0Very professional
- JRJustin RossOct 18, 20255.0Nikki gave me a great haircut and was very friendly!
- AAAngelSep 23, 20255.0Was nervous about a walkin trim but RiRi delivered and exceeded my expectation. The service was great the atmosphere was warm and I will be back !
- BBbabar bilalAug 26, 20251.0Never had an ugly cut.paid $27.will not go this location anymore
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Marketplace Square provide?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling, and select salons offer perms.
How can I save time waiting at Great Clips Marketplace Square?
You can use Online Check-In via the Great Clips app or website to see estimated wait times and add yourself to the waitlist. ReadyNext text alerts notify you when your wait is about 15 minutes.
Does Great Clips Marketplace Square require appointments?
No, Great Clips salons operate as walk-in salons. You can walk in anytime or use Online Check-In to secure your spot without scheduling an appointment.
What are Great Clips Marketplace Square's hours of operation?
Open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 18:00 PM. Closed on Thanksgiving, Christmas Day, and New Year's Day; some holiday hours vary.
Does Great Clips Marketplace Square offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment options does Great Clips Marketplace Square accept?
They accept Mastercard and Visa credit cards.
Are Great Clips Marketplace Square salons wheelchair accessible?
Yes, there is a wheelchair accessible entrance at this location.
What nearby places can I visit before or after my haircut at Great Clips Marketplace Square?
Nearby places include Virginia ABC for beverages, Subway and Little Caesars Pizza for quick meals, and Starbucks for coffee. You can easily grab a bite or a drink before or after your visit.
Are there nearby pharmacies near Great Clips Marketplace Square for convenience?
Yes, Walgreens, Rite Aid, and CVS Pharmacy are close by for any pharmaceutical or beauty supply needs you might have along with your haircut appointment.
How can nearby banking and financial services support my visit to Great Clips Marketplace Square?
Bank of America and Wells Fargo Bank, along with currency exchange ATMs like LibertyX and Coinme, are nearby to handle your financial transactions, making it convenient if you need cash or banking services during your visit.