Business Details
About
Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
150 reviews
5 stars
97
4 stars
24
3 stars
4
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and welcoming staff, particularly highlighting individual stylists like Emma, Susie, and Wanda for their excellent service.
Communication Issues
Several reviews mentioned a lack of communication regarding wait times and appointment confirmations, leading to frustration among customers.
Quality of Haircuts
Mixed feedback on haircut quality; while some customers were very satisfied, others reported uneven cuts and dissatisfaction with their hairstyles.
Pricing Concerns
Customers expressed frustration over pricing discrepancies and perceived high costs for services, leading to dissatisfaction with value for money.
Child Services
Feedback on children's haircuts was mixed, with some parents expressing disappointment in the quality of cuts for their children.
- LLLiz LinthicumOct 29, 20255.0Emma at Hair Cuttery Poquoson was spot on with excellent customer service, safety, and attention to detail! But $31 for a cut with no shampoo, dryer style is too high.
- OOOliviaOct 28, 20255.0Emma is fantastic!
- GGGeorge GoriOct 18, 20251.0I have struggled whether or not to give this review because I understand as a business own myself negative reviews can effect business. But knowledge is power…so knowing what I need to improve on helps me and my business grow. I went in without appointment so totally understand I would probably have to wait. I was greeted with a hi or something of the sort. Saw they had a check in tablet but it was off. I was asked if i had appointment and I said no so was told to take a seat. I waited and watched as all three ladies worked hard giving other people haircuts/colors. Some finished or had someone sitting with their hair dye in. The young girl disappeared for like 15-20 min another lady just talked to her customer for like 15-20 min or so. I watched an elderly gentleman who was waiting as well walk out(assuming he got tired of waiting). So at this point I was like two of them could have fit me or the other guy in with no problem. I hardly have any hair and he had alittle more than me. I was given no direction like hey it will probably be like 45 min wait or anything. But I continue to wait for about 45 minutes total and the lady that was doing all the talking(again i understand i am a business owner and am in customer service)turns to the lady that had just come in like 5 min ago and said come on back for your appointment…I decide I had enough. So I walked out. Had I had some communication and direction I probably wouldn’t have left a 1 star review. My sister was a hair dresser and has passed away but would be dying someone’s hair, cutting another and have someone under the dryer all at the same time. Communicating the whole time with most of the people in the salon. But no big deal…I had planned on blessing my stylist with a $50 tip on a $20 haircut to make that person smile but instead I left sad and frustrated. I pray the owner, might of been one of the ladies there, takes this to heart and next times does a better job communicating with her customers. I know two of us walked out and I have no plans of returning.
- MHMelissa HortonOct 12, 20255.0Emma is the absolute BEST!! I always leave feeling amazing! You get the luxury salon service without the price tag!
- KAKatelyn AlvarezSep 10, 20255.0I love this location. Everyone is so friendly and makes you feel comfortable. Monae is my stylist and she is very talented. Also, she listens to what I need everytime and is just an absolute sweetheart. Come to this location and book Monae!! I am very picky when it comes to who I allow touch my hair so that says a lot
Frequently Asked Questions About Hair Cuttery
Where is Hair Cuttery located in Poquoson, VA?
Hair Cuttery is located at 423 Wythe Creek Rd Ste C, Poquoson, VA 23662.
What are the operating hours of Hair Cuttery in Poquoson?
Hair Cuttery is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I book a Hair Cuttery appointment online or via an app?
Yes, you can schedule appointments online at www.haircuttery.com/booking or through the Hair Cuttery app available on both iOS and Android.
Does Hair Cuttery accept walk-in customers or require appointments?
Hair Cuttery welcomes walk-ins but also allows appointments for your convenience.
What payment options does Hair Cuttery accept?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are Hair Cuttery’s facilities accessible for people with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms and welcomes everyone including LGBTQ and children.
Are there any nearby places where I can grab food before or after my Hair Cuttery appointment?
Nearby food options include Subway, Hong Kong Chinese Restaurant, KFC, Pizza Hut, Taco Bell, McDonald's, Bean's Ice Cream, Schooners Grill, and Blue Crab & Purple Pig Bistro.
Where can I get a manicure or other beauty services near Hair Cuttery?
PN Nails Spa is a nearby nail and beauty salon located close to Hair Cuttery for additional beauty services.
Are there banking or financial services near Hair Cuttery in Poquoson?
Yes, nearby financial services include Wells Fargo ATM, Wells Fargo Bank, Langley Federal Credit Union, and Western Union money transfer services.
What are some nearby spots of interest where I can relax or attend events around Hair Cuttery?
You can visit the Poquoson Conference and Social Center for events, or relax at the Fountains of Poquoson landmark nearby.