Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Several stylists, particularly Marcy, Shiva, and Deena, received high praise for their skills and customer service, with many customers expressing satisfaction with their haircuts and color.
Inconsistent Experiences
While many customers had positive experiences, there were notable complaints about specific stylists, particularly Deena and Mary, who were criticized for not listening to client requests and delivering unsatisfactory haircuts.
Cleanliness and Atmosphere
The salon is frequently described as clean and welcoming, contributing to a positive overall experience for many customers.
Customer Service
The staff is generally reported as friendly and accommodating, although some customers noted issues with communication and service quality.
AM
Andrew M
2 days ago
5.0
I was very impressed with Niloofer service; her professionalism and attention to detail was immaculate. It’s clear she cares about her work, wants to do well, is very talented, and did an amazing job. Thank you for the great haircut!
BD
Betty Doyle
3 days ago
5.0
Deena greeted me with a smile, promptly washed my "short," long-overdue, and silvery hair, and began. I had brought a 30-yr old studio photo, it was the cut i liked. Referring to my photo several times. I received the cut I wanted. Deena listens and translates with her scissors into what you requested and need..
There was a tiny issue at the register as I had not only cash but also a coupon for 50% off. She pushed the credit card reader to me and had already rung the sale. As I gathered my cash and said, "I have a coupon."
"For how much discount?"
I told Deena the discount and could immediately see the dissapointment in her face. She said, "that comes out of my pay."
Instantly I felt bad. That didn't seem fair. The company doesn't pay (the discount), they make the workers receive a lower pay as an incentive to retriev an old customer to return.
Deena was trying to reconcile the accounting. A call was made to the company, no help to reconcile.
It took several minutes, no problem, my time was free. The stylists all put their heads together, perhaps another call was made, I couldn't see. I sat alongside my husband and patiently waited. Problem resolved. We departed happily with my fresh new style.
Go see Deena Oakton Hair Cuttery. You will be happy with your refreshed look.
CF
Cindy Flores
Jan 2, 2026
1.0
I went in for the first time with my daughter to get a haircut bd we left very upset with both of our haircuts. I requested to get 1 inch of my hair but I basically got it chopped off super short and I was all together sad just wanted to leave before crying. The other lady that cut my daughters hair did an awful job once it completely dried off the layers were not blended in and the back was not correct. I wanted to give this place a try but I am never going back again. That’s what I get for going of internet reviews. The lady that cut my hair was nice but it an awful job.
MM
Melanie Maddox
Dec 31, 2025
5.0
Marcy is extraordinarily talented. She listens to what you want then uses her experience to select the best look. She’s skilled at color (for me, full highlights) and cuts.
MA
Malory A
Dec 28, 2025
5.0
Dena is the best. Knows what I want and how to fix it for me so I leave every time a very happy satisfied customer.
Hair Cuttery is located at 2946 Chain Bridge Rd Ste K, Oakton, VA 22124, United States.
What are the operating hours of Hair Cuttery in Oakton?
Hair Cuttery is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Can I book an appointment online for Hair Cuttery in Oakton?
Yes, you can book your appointment online at www.haircuttery.com or via their app for a seamless booking experience.
Does Hair Cuttery in Oakton accept walk-in customers or require appointments?
Hair Cuttery welcomes both appointments and walk-in customers.
What payment options are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Hair Cuttery wheelchair accessible and child-friendly?
Yes, Hair Cuttery has wheelchair accessible seating and restrooms, and it welcomes children.
Are there any nearby places I can visit before or after my salon appointment?
Yes, nearby places include Yoko Sushi, Kob Kun Fine Thai Cuisine, and Luciano Italian Restaurant & Pizzeria, which are great options for dining around your visit.
Where can I find fitness or wellness centers near Hair Cuttery in Oakton?
Nearby fitness options include Club Pilates and My House Fitness, ideal for a workout before or after your salon visit.
Are there other hair salons or barber shops near Hair Cuttery?
Yes, The Barber Shop & Co. and Barber Shop and Co. are nearby hair salons and barbershops you might consider.
Does Hair Cuttery in Oakton offer professional hair care products for purchase?
Yes, Hair Cuttery carries a full line of professional hair care products available at their salon.