Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Customers consistently praised the skills and attentiveness of stylists, particularly Rashida and Samantha, who were noted for their ability to listen and deliver desired results.
Customer Service
The salon received high marks for its friendly and welcoming atmosphere, with many customers appreciating the warm interactions with staff.
Walk-In Experience
While many customers enjoyed the convenience of walk-in appointments, some expressed frustration when they were unable to secure a service without prior booking.
Mixed Results
While most reviews were positive, a few customers reported dissatisfaction with specific haircuts, indicating variability in service quality.
SS
Suzanne
6 days ago
5.0
Omg!
Rashid did a spectacular job with my botched pixie!
Amazing and thank you!
FA
Fariha Ahmed
Dec 28, 2025
5.0
Got a haircut from Rashida. She undoubtedly did an excellent job. I wanted layers and she did a lot better than what I expected. Loved my hair. Definitely going back again in few weeks.
JH
Jacob Herber
Dec 23, 2025
5.0
Samantha is great!
CC
Chance Coshal
Dec 8, 2025
5.0
So I have been terrified of getting my haircut for years because a lot of stylists I’ve been to don’t really listen to what I want and because of that I have been just doing trims on my own but I actually had to go in and get a haircut finally. I was nervous but a lot of my ends were dead so I knew it needed to happen. I booked an appointment with Rashida and she was so kind. She listened intently as I explained what I was looking for and she made me feel heard. I can tell that she has a lot of talent and she did an amazing job overall on my hair. So needless to say an experience that I used to dread has now turned into one that I look forward to. My hair feels better than it has in like a year and looks great! Thank you Rashida !!!!
SG
Sonya Grafton
Dec 1, 2025
5.0
“The customer service at Hair Cuttery is always warm and welcoming. The staff are consistently friendly and kind. Our stylist, Rashida, is extremely knowledgeable in her craft and well-versed in the product lines.
My family and I always feel compelled to return for our grooming needs.”
What services does Hair Cuttery in Norfolk, VA offer?
Hair Cuttery offers full-service hair salon services including haircuts, color, blow-out, and styling trends for women, men, and children. They also carry professional hair care products.
Where is Hair Cuttery located?
Hair Cuttery is located at 924 W 21st Street Suite 101, Norfolk, VA 23517, USA.
What are the hours of operation for Hair Cuttery Norfolk?
Hair Cuttery is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 9:00 AM to 5:00 PM.
Do I need to make an appointment at Hair Cuttery or do they accept walk-ins?
Hair Cuttery welcomes both appointments and walk-ins; appointments can be scheduled via their app, website, or by phone.
What payment methods are accepted at Hair Cuttery Norfolk?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa for payments.
Is Hair Cuttery in Norfolk accessible for people with disabilities?
Yes, the salon has wheelchair accessible seating and restrooms, ensuring accessibility for all guests.
What nearby places can I visit before or after my appointment at Hair Cuttery?
Nearby you can visit Ghent Station shopping center or enjoy a meal at Streats American Restaurant and Bar, both convenient for before or after your salon visit.
Are there other beauty or wellness services near Hair Cuttery in Norfolk?
Yes, nearby you can find MassageLuXe for massage and spa services, as well as Ascend Salon for additional beauty salon options.
What dining options are available near Hair Cuttery?
You can dine nearby at Vang Go Bistro, The Taphouse Grill, or Chanello's Pizza, offering a range of cuisines for before or after your visit.
Does Hair Cuttery offer any special promotions for new customers?
Yes, new customers can schedule now and get $3 off their service at Hair Cuttery.