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The front entrance of Hair Cuttery at Janaf Shopping Center.
Brand Certified

Hair Cuttery

4.4
(1252 reviews)

Business Details

5900 E Virginia Beach Blvd, Norfolk, VA
23502, United States
(757) 461-9566

About

Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available

Location

Hair Cuttery
5900 E Virginia Beach Blvd, Norfolk, VA
23502, United States

Hours

Reviews

4.4
1,252 reviews
5 stars
968
4 stars
78
3 stars
40
2 stars
39
1 star
127

What are people saying?

AI-generated from recent customer reviews

Stylist Performance

Many customers praised specific stylists like Germaine, Christina, and Darlene for their excellent service and haircuts, while others reported negative experiences with stylists like Connie.

Customer Service

Feedback varied, with some customers highlighting friendly and accommodating staff, while others reported rude interactions and poor communication.

Hair Quality

Several customers expressed dissatisfaction with the quality of haircuts and styling, mentioning uneven cuts and lack of attention to detail.

Atmosphere

The salon environment was generally described as clean, comfortable, and welcoming, contributing positively to the overall experience.

Pricing Issues

Some customers noted discrepancies between quoted prices and final charges, leading to frustration regarding unexpected fees.
  • AG
    Amy Garcia
    3 days ago
    5.0
    Mattie was amazing! Listened to what I wanted, assessed what needed to be done, and made my hair look perfect. 10/10 recommend and will be returning. If you go, definitely ask for Mattie. (: Very professional and fun
  • DR
    Daniel Ringler
    Feb 20, 2026
    5.0
    Darlene did a fantastic job on our son. She was professional and friendly. Our son really enjoyed that she talked to him about what he wanted instead of just asking us as the parent. Will be back!
  • HC
    Hampton Roads Home & Commercial
    Feb 20, 2026
    5.0
    I take my children here and it's super fast and they always get the kids hair just exactly how it should be. I also like that you can check in online and see your position and not enter the store until it's almost your time.
  • NS
    Nicole Smith
    Feb 16, 2026
    1.0
    I had appt today at 9:15 and I asked Connie if she was able to cut and style my hair the way the picture was and when she finished I was truly UNHAPPY so another lady(forgot her name) she redid the best that she could under the circumstances with my hair. Connie cut my hair uneven and I had to go lower than I wanted for my hair. I won’t be back
  • AH
    Amanda Hill
    Feb 13, 2026
    1.0
    I booked online for a signature cut which comes with a shampoo and conditioning treatment. Connie was my stylist. I demonstrated approximately how much I wanted to take off. I understand a little more needed to come off but there wasn’t a conversation about that. Then when she was done with the hair cut I thought we were going to wash my hair. That did not happen. She walked me to the front. I was charged for the full service but only for the hair cut.

Brand Certified Facts from Hair Cuttery

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Certified February 22, 2026Yext Knowledge Graph
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