Business Details
About
Hair SalonHair Cuttery
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
332 reviews
5 stars
188
4 stars
41
3 stars
23
2 stars
14
1 star
66
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
Customers had mixed experiences with stylists, with some praising their skills and others expressing dissatisfaction with haircuts and service.
Customer Service
Several reviews highlighted poor customer service, including rude interactions and lack of communication regarding pricing and services.
Atmosphere
The salon was generally described as friendly and welcoming, with a pleasant atmosphere noted by many customers.
Appointment Issues
Multiple customers reported problems with appointment scheduling and wait times, leading to frustration.
Product Quality
Some customers were pleased with the hair products used and the results, while others felt their hair was damaged or not styled properly.
- SSStephanie5 days ago5.0The environment is very nice, professional and friendly. i would recommend from kids to adults anyone helping delivers amazing service for hours i watches with my own eyes. Keep up the great work and thank you for your services as well. see you soon.
- ACAllison CabeJan 2, 20265.0Ms. Mary did my hair and did an AMAZING AMZING JOB! I live on the outer banks and for the past 2 years I’ve been asking for hi lights to no avail, I keep getting glossed hair for some reason and honestly, the reason feels like they don’t want to spend the time doing highlights, which is a shame because I’m willing to pay for them and tip well for my hair. But that’s OK. I found my new lady and I will travel to Virginia to have her do my hair. Thank you again, Mary! After I style my hair, I will post a picture, but I am very very happy with the results!
- YSYasmine's Cooking ShowDec 31, 20251.0My barber was MIA today and I stopped by your place of business for the very fort time to get a line in my Afro. Based on what I saw and how quickly she finished, I sense that the young lady isn’t trained in natural hair at all.i retouched the line on my own when I got home. Sorry, wont be coming back.
- CDCleopatra DaintyBellDec 29, 20251.0I could’ve washed and blow dried my hair myself and saved $100. Very tacky, I’m embarrassed to say I went to the salon to get my hair done. Because it was anything but done. I went in looking fabulous and came out looking homeless, hair looking very dry and brittle. And no bounce, I walked in with bounce and sheen!!!! Ugghh, lesson learned!
- AHA HoggardDec 6, 20251.0I booked online, picked 1st available stylist at 12:30. When I got there the stylist at the counter was checking someone in. Another stylist came to the counter, the one checking the customer in took her to the back. The 2nd stylist checked me in, said she would be right back & asked the 1st stylist a question. While this is happening a woman came in as a walk in. The 2nd stylist then asked the 1st if she wanted her to take the 12:30 appt. (me) and she got very snippy with her, said no she didn't want her to take her, she would be right with me. So I asked if it would be much past 12:30, I had to pick someone up at a certain time. So 2nd stylist went & asked & again she was short with her. told her is was on 12:22. She was asking questions for me, no reason for her to get like that. You could feel the tension towards stylist #2 from her. But stylist #1 takes a walk-in at 12:15, and then is still supposed to do mine at 12:30 or I guess whenever she could get to me. Why do 2 at a time when the other stylist was available? I left, didn't like the whole situation & honestly felt bad for #2 who was just trying to help things run smoothly.
Frequently Asked Questions About Hair Cuttery
Where is Hair Cuttery located in Norfolk, VA?
Hair Cuttery is located at 5900 E Virginia Beach Blvd, Norfolk, VA 23502.
What services does Hair Cuttery in Norfolk offer?
Hair Cuttery offers full-service haircuts, color, blow-out, and styling trends for women, men, and children, as well as professional hair care products.
What are the operating hours of Hair Cuttery in Norfolk?
Hair Cuttery is open Monday to Friday from 8 AM to 8 PM, Saturday from 8 AM to 7 PM, and Sunday from 9 AM to 6 PM.
Does Hair Cuttery accept walk-in customers or require appointments?
Appointments are not required; Hair Cuttery welcomes both appointments and walk-ins for your convenience.
What payment options are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
Is Hair Cuttery accessible for people with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms along with free onsite parking to accommodate all guests.
How can I book an appointment at Hair Cuttery?
You can book your appointment online via their website, through the Hair Cuttery app available on iOS and Android, or by calling the salon directly.
Are there any nearby stores where I can shop before or after my visit to Hair Cuttery?
Yes, nearby stores include Dollar Tree for discounts, Rainbow Shops and Burlington for clothing, and Foot Locker for shoes and sportswear, perfect for a quick shopping trip before or after your salon visit.
What convenient services are located near Hair Cuttery that might be useful for visitors?
Nearby services include the United States Postal Service and Thomas Corner Post Office for mailing needs, James Accounting & Tax Office for financial services, and the Factory Card & Party Outlet for printing and party supplies.
Are there any nearby health or wellness facilities close to Hair Cuttery?
Yes, nearby health and wellness options include Caring For You Homecare Services, A Kindhearted Touch Home Health LLC, Indigo Soul Family Services for counseling, and Crunch Fitness gym for workouts.