Business Details
About
Hair Salon
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
312 reviews
5 stars
171
4 stars
41
3 stars
23
2 stars
14
1 star
63
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
Several customers reported dissatisfaction with specific stylists, particularly Connie, who received multiple negative reviews for poor haircuts and unprofessional behavior.
Positive Experiences
Many customers praised specific stylists like Germaine, Shaquina, and Darlene for their excellent service and haircuts, highlighting a few stylists as consistently delivering great results.
Customer Service Issues
There were numerous complaints about rude or unhelpful staff interactions, particularly regarding appointment management and communication.
Pricing Concerns
Customers expressed frustration over unexpected charges and discrepancies between quoted prices and final bills, leading to dissatisfaction with the overall value.
Atmosphere and Cleanliness
The salon was generally described as clean and welcoming, with a friendly atmosphere, although some customers noted issues with staff attentiveness.
- ACAlicia CochranOct 26, 20251.0The hair stylist Connie was horrible! If you have curly hair, please do not go to Connie. I booked a shampoo + conditioner + cut. I asked her for a trim of my dead ends. When I asked her how much dead ends I had, she said that she didn't know, and then asked me if I really needed a shampoo or not. After she washed my hair she spent 10 minutes cutting my hair. She cut the pieces around my face very short and was altogether rude. I walked in with very long curly hair. She joked that the hair in front of my face was so short (after she cut it that way) that she could cut the rest of my hair short for it to look right. She rushed me out of the door after she was finished. I am so angry, I hope this women never cuts hair again. I wish that I had checked the reviews on Connie before I booked.
- KWKelsey WoodOct 22, 20255.0The ladies that work here were awesome! They took care of my Nana who had surgery. Thank you for everything!
- AWAnnabella WatsonOct 14, 20255.0Darlene is amazing, I always go to her for my vivid colors and haircuts :) the atmosphere is really friendly, i recommend making an appointment tho!
- LTLinda TaylorSep 18, 20255.0Shaquina was kind and professional. She did a fantastic job helping my mom choose a color for her hair and the cut looks fabulous!
- CBClarissa BlountAug 29, 20255.0Love coming to this store site. I stay with Ms Germaine. She's friendly and professional.
Frequently Asked Questions About Hair Cuttery
Where is Hair Cuttery located in Norfolk, VA?
Hair Cuttery is located at 5900 E Virginia Beach Blvd, Norfolk, VA 23502.
What services does Hair Cuttery in Norfolk offer?
Hair Cuttery offers full-service haircuts, color, blow-out, and styling trends for women, men, and children, as well as professional hair care products.
What are the operating hours of Hair Cuttery in Norfolk?
Hair Cuttery is open Monday to Friday from 8 AM to 8 PM, Saturday from 8 AM to 7 PM, and Sunday from 9 AM to 6 PM.
Does Hair Cuttery accept walk-in customers or require appointments?
Appointments are not required; Hair Cuttery welcomes both appointments and walk-ins for your convenience.
What payment options are accepted at Hair Cuttery?
Hair Cuttery accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
Is Hair Cuttery accessible for people with disabilities?
Yes, Hair Cuttery offers wheelchair accessible seating and restrooms along with free onsite parking to accommodate all guests.
How can I book an appointment at Hair Cuttery?
You can book your appointment online via their website, through the Hair Cuttery app available on iOS and Android, or by calling the salon directly.
Are there any nearby stores where I can shop before or after my visit to Hair Cuttery?
Yes, nearby stores include Dollar Tree for discounts, Rainbow Shops and Burlington for clothing, and Foot Locker for shoes and sportswear, perfect for a quick shopping trip before or after your salon visit.
What convenient services are located near Hair Cuttery that might be useful for visitors?
Nearby services include the United States Postal Service and Thomas Corner Post Office for mailing needs, James Accounting & Tax Office for financial services, and the Factory Card & Party Outlet for printing and party supplies.
Are there any nearby health or wellness facilities close to Hair Cuttery?
Yes, nearby health and wellness options include Caring For You Homecare Services, A Kindhearted Touch Home Health LLC, Indigo Soul Family Services for counseling, and Crunch Fitness gym for workouts.